Re: John Smithson, Australia kernel 2.6.32-28-generic

John,

There are definitely two modems on your System, the VIA modem and the
Agere 11c1:0440 modem.
While trying to use the Agere modem first blacklist the VIA driver.
Block unwanted modem drivers with an edit to

$ sudo gedit  /etc/modprobe.d/blacklist-modem.conf:
# Uncomment these entries in order to blacklist unwanted modem drivers
 blacklist snd-atiixp-modem
 blacklist snd-via82xx-modem
 wherein, I have removed the # in the last 2 lines,  Theb reboot abd retest

MarvS


On Tue, Feb 22, 2011 at 4:44 AM, Jacques Goldberg
<[email protected]> wrote:
> John,
>
> You may be a victim of Ubuntu designers' desire to make everything
> automatic.
> Many things, ModemData.txt to begin with,  in your reports confirm that
> Ubuntu has (wrongly) decided that you have a via82xx modem, and has
> installed drivers, links, amd more under this wrong assumption, while you
> are rightly trying to use your Lucent/Agere modem.
> This may have caused enough havoc to generate the failure.
>
> A little bit of collaborative work seems to me necessary now.
>
> Your dmesg ends up with an output generated by command    lsmod
> I am not a Ubuntu user. However I use Linux since 1992 and this is the first
> time that I notice a  lsmod  listing in a dmesg output.
> If this is not an Ubuntu feature then probably it was appended by you: am I
> correct?
> In any case there is no way in your dmesg log to find out at what
> time/step/status this   lsmod   listing was created.
> Furthermore I found no other   lsmod   listing in the three other files
> which you aptly attached to your mail.
> The lsmod  listing shown in your dmesg however displays:
> snd_via82xx            20058  2
> snd_via82xx_modem       8486  0
>
> This may not necessarily (but quite possibly) a nuisance, but   as long an
> entry   martian_dev   is not shown  in   lsmod    output your Lucent/Agere
> modem (chipset model 44c was already produced by Lucent before Lucent got
> purchased by Agere hence my naming).
> **CANNOT** work , as its DRIVER IS NOT PRESENT IN THE COMPUTER MEMORY.
>
> Furthermore, I did not find a report of which PROGRAMS are running in the
> computer when you start wvdial.
> The output of the double (piped, this is what sign |  means in a  command)
>  command
> ps ax | grep  martian
> must report  an entry    martian_modem
>
> All this is explained in the file named INSTALL in the archive which you
> must have downloaded to build the driver.
>
> In view of the above may I kindly ask to reboot your machine and try to
> start wvdial, and send us  ([email protected] , not directly to me) a
> file with the output  of   commands   (prefixed by sudo as and if asked by
> Ubuntu)
> lsmod
> ps ax | grep martian
> wvdial
>
> all of them given AFTER you have made all everything you are used to before
> triggering  wvdial.
>
> To check that the driver files martian_dev and martian_modem  were correctly
> built, it would help if you could also run the commands
> sudo updatedb      (keep cool, it takes some time to complete, and outputs
> nothing on the console)
> sudo locate martian
> and send us the output of     sudo locate martian
>
> PLEASE insert the outputs as text in your message   as attached .txt files
> are sometimes blocked on their way to us.
>
> Jacques
>
> On 02/22/2011 10:15 AM, John Smithson wrote:
>>
>> Dear Sir(s)
>>
>> I am still having modem troubles. I have attached some files to try to
>> show you what is happening.
>>
>> I used the ModemHowTo help at Ubuntu.com and followed all the
>> instructions amongst other things.
>>
>> I have installed Gnome PPP but it has never seen the modem at all even
>> when I manually altered the config file as detailed in the Modem how to
>> help.
>>
>> I also use the pon poff and plog commands; after configuring it; It
>> worked only once
>>
>> I installed minicom and configured it; it never worked!
>>
>> It seems as if wvdial is the only one that can see the Modem and then
>> something is stopping it completing the connection. I did try a comma in
>> the tel. No but it made no difference. Wvdial did also connect once only
>>
>> Could you advise me any further please?
>>
>> I would appreciate any help you can offer. Also thank you for your help
>> so far, it is wonderful there are people like yourselves 'out there'
>> somewhere.
>>
>> Regards, John
>
>