Re: Modem not identified

Prity,

If you can boot into Windows (if available), could you please run the
test/diagnostics

If an alternative boot into Microsoft windows can be done, do mouse
clicks on:
   Start > Settings > Control Panel > Classical View (for Window XP) > System
> Hardware > Device Manager > Modems > Click on the + > Modem. Double click to
expand the graphic. Manufacturer information may be displayed. For example, CXT
stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor
and device information. From the Driver Details TAB, copy out the
VENdor and DEVice information.
Next do the Query Modem and record the ATI specifications displayed such as:
    ATI3 - Agere SoftModem Version 2.1.22
    ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27
Try to identify the modem setup file, with name perhaps MODEM.INF.
If may contain chipset Vendor informaton.

Both your modems return IRQ problems, and scanModem has not output
more information, try to follow advice provided here in last sections

Candidate PCI devices with modem chips are:
00:03.0 Communication controller: Intel Corporation Mobile 4 Series
Chipset MEI Controller (rev 07)
00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio
Controller (rev 03)
High Definition Audio cards can host modem chips.

For candidate card in slot 00:03.0, firmware information and bootup
diagnostics are:
 PCI slot	PCI ID		SubsystemID	Name
 ----------	---------	---------	--------------
 00:03.0	8086:2a44	17aa:20e6	Communication controller: Intel
Corporation Mobile 4 Series Chipset MEI Controller

 Modem interrupt assignment and sharing:
 --- Bootup diagnostics for card in PCI slot 00:03.0 ----
[    0.221432] pci 0000:00:03.0: reg 10 64bit mmio: [0xfc225800-0xfc22580f]
[    0.221464] pci 0000:00:03.0: PME# supported from D0 D3hot D3cold
[    0.221467] pci 0000:00:03.0: PME# disabled
[    0.224923] pci 0000:03:00.0: reg 10 64bit mmio: [0xf4300000-0xf4301fff]
[    0.225048] pci 0000:03:00.0: PME# supported from D0 D3hot D3cold
[    0.225059] pci 0000:03:00.0: PME# disabled
[   22.315569] iwlagn 0000:03:00.0: PCI INT A -> GSI 17 (level, low) -> IRQ 17
[   22.315599] iwlagn 0000:03:00.0: setting latency timer to 64
[   22.315652] iwlagn 0000:03:00.0: Detected Intel Wireless WiFi Link
5100AGN REV=0x54
[   22.368721] iwlagn 0000:03:00.0: Tunable channels: 13 802.11bg, 24
802.11a channels
[   22.368804] iwlagn 0000:03:00.0: irq 31 for MSI/MSI-X
[   22.660567] iwlagn 0000:03:00.0: firmware: requesting iwlwifi-5000-2.ucode
[   22.772581] iwlagn 0000:03:00.0: loaded firmware version 8.24.2.12
[  265.221611] iwlagn 0000:03:00.0: iwl_tx_agg_start on ra =
08:76:ff:3f:bf:2c tid = 0
[ 1729.092274] iwlagn 0000:03:00.0: iwl_tx_agg_start on ra =
08:76:ff:3f:bf:2c tid = 6

 The PCI slot 00:03.0 of the modem card may be disabled early in
 a bootup process,  but then enabled later. If modem drivers load
 but the  modem is not responsive, read DOCs/Bootup.txt about possible fixes.
 Send dmesg.txt along with ModemData.txt to [email protected]
 if help is needed.


For candidate card in slot 00:1b.0, firmware information and bootup
diagnostics are:
 PCI slot	PCI ID		SubsystemID	Name
 ----------	---------	---------	--------------
 00:1b.0	8086:293e	17aa:20f2	Audio device: Intel Corporation 82801I

 Modem interrupt assignment and sharing:
 17:        152        692   IO-APIC-fasteoi   uhci_hcd:usb7,
ohci1394, HDA Intel
 --- Bootup diagnostics for card in PCI slot 00:1b.0 ----
[    0.222108] pci 0000:00:1b.0: reg 10 64bit mmio: [0xfc020000-0xfc023fff]
[    0.222168] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold
[    0.222172] pci 0000:00:1b.0: PME# disabled
[   23.363348] HDA Intel 0000:00:1b.0: PCI INT B -> GSI 17 (level,
low) -> IRQ 17
[   23.363369] HDA Intel 0000:00:1b.0: setting latency timer to 64
[   23.440262] input: HDA Intel Headphone as
/devices/pci0000:00/0000:00:1b.0/sound/card0/input8
[   23.440414] input: HDA Intel Mic as
/devices/pci0000:00/0000:00:1b.0/sound/card0/input9
[   23.440599] input: HDA Intel Mic as
/devices/pci0000:00/0000:00:1b.0/sound/card0/input10
[   23.440762] input: HDA Intel Headphone as
/devices/pci0000:00/0000:00:1b.0/sound/card0/input11

 The PCI slot 00:1b.0 of the modem card may be disabled early in
 a bootup process,  but then enabled later. If modem drivers load
 but the  modem is not responsive, read DOCs/Bootup.txt about possible fixes.
 Send dmesg.txt along with ModemData.txt to [email protected]
 if help is needed.

Regards,

Antonio

Regards,


Antonio

On Wed, Sep 28, 2011 at 10:26 AM, Prity Ladsaria Roy <[email protected]> wrote:
> Hi,
>
> Please find the ModemData.txt file created by scanModem.
>
> I cannot get my modem working.
>
> Prity
>