Re: [Security Firewall] Re: MNF Licence

I think the key point was that people here on the ML were frustrated
about the quick decision of not making the iso free downloadable
anymore. Mandrake or Mandriva did not really provide a quick answer
about this ... and then arrived Vincent answers ... wich was amplified
the whole frsustration feeling ... :-) Please note that Vincent
answers were correct and clear enough ... but without the
understanding of the general " new " feeling on this ML.


On 8/16/05, Mitchell, Neill <[email protected]> wrote:
> Base line is this. As a company your responses to email should be more
> polite or you get bad press. If there is a flame then you should deal with
> it how it deserves - ignore it or put out one constructive policy statement
> email. In my experience ignoring a flame is far less dangerous to your
> public image than answering it. Especially if the answers are just as
> inflammatory as the initial email.
> This thread has dragged on long enough. I suggest you put out one last
> contructive email checked by your PR people that states Mandriva's new
> policy toward MNF2. Then it there in black and white and you can safely sit
> back and ignore the flurry of heated emails.
> Perhaps this list can then get back to what it was - a technical forum for
> MNF firewall related issues (which, by the way used to give a far quicker
> response than either your offical support email or bugzilla).
> 
> -----Original Message-----
> From: Andreas Hasenack [mailto:andreas-KCZ47A4bww4P48s/[email protected]]
> Sent: 16 August 2005 13:26
> To: security-firewall-4qZELD6FgxheH41UXmfQsti2O/[email protected]
> Subject: Re: [Security Firewall] Re: MNF Licence
> 
> On Tue, Aug 16, 2005 at 09:41:31AM +0100, Mitchell, Neill wrote:
> > I agree with Doug. Developers should never be allowed onto lists that
> > existing and possibly even more importantly, potential customers see.
> 
> Isn't this one of the strengths of open source companies? A direct access to
> developers?
> 
> > and companies they like. You seriously need to improve your PR.
> 
> It's posts like these that make people start using yahoo emails instead of
> their company ones. Because otherwise they just can't express their opinion
> anymore, no matter how many disclamers there are. People can't se beyond the
> email address anymore.
> 
> 
> 
> 
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Florin

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