Re: No data after update

Emanuele Faranda <[email protected]>
Newsgroups gmane.linux.ntop.general
Message-ID <[email protected]>
Hi, in order to renew the licence, please send me your licence number 
and your system id at [email protected]

Regards,
Emanuele

On Tue, Aug 29, 2017 at 2:24 AM, Peter Shute <[email protected]> wrote:
> In /var/log/ntopng/ntopng.log I see the message "Invalid or missing 
> license file".
> 
> /etc/ntopng.license looks ok to me, but I see it's exactly one year 
> old. Do I need to renew it?
> 
> It's a non profit license. I assume this has been triggered by me 
> upgrading recently? Can I renew this myself?
> 
>>  -----Original Message-----
>>  From: [email protected] [mailto:ntop-
>>  [email protected]] On Behalf Of Emanuele Faranda
>>  Sent: Thursday, 24 August 2017 8:45 PM
>>  To: [email protected]
>>  Subject: Re: [Ntop] No data after update
>> 
>>  Hi Peter,
>> 
>>  Please check out the ntopng log. It should contain some error 
>> message
>>  pointing out the problem.
>> 
>>  Regards,
>>  Emanuele
>> 
>>  On Thu, Aug 24, 2017 at 6:41 AM, Peter Shute <[email protected]> 
>> wrote:
>> 
>> 
>>  	Yesterday I upgraded from ntopng Pro [Small Business Edition]
>>  Edition v.3.1.170713 to v.3.1.170822, and now I see that no data is 
>> being
>>  collected. Nothing has been collected since yesterday morning, and 
>> I think
>>  this corresponds to the time that I did the upgrade. Both nprobe 
>> and ntopng
>>  are running. How can I diagnose what's happening? Peter Shute
>>  _______________________________________________ Ntop mailing
>>  list [email protected] <mailto:[email protected]>
>>  http://listgateway.unipi.it/mailman/listinfo/ntop
> 
> _______________________________________________
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