Re: Disappearing ntopng menu items

Hi,

The timeout is 12 hours.

Regards,
Emanuele


On 03/16/2018 05:28 PM, Peter Shute wrote:
> I’m using Firefox. I’ve left it running at work over the weekend, so I’ll check it on Monday. What is the normal timeout period before autologout?
>
> Sent from my iPad
>
> On 16 Mar 2018, at 8:17 pm, Emanuele Faranda <[email protected]<mailto:[email protected]>> wrote:
>
>
> Hi Peter,
>
> What browser/ntopng version are you using? Do you have enabled plugins which may interfere with the gui?
>
> Please perform these tests:
>
>      - When you experience the problem, do a screenshot. Please open the javascript inspector of your browser and see if there are errors. Moreover, if you go into the cookies (e.g. under chrome into Application -> Cookies), do you have cookies listed?
>
>      - If you temporary add the --disable-autologout option temporary, can you still experience the problem?
>
> Please post the result of these tests on out github page https://github.com/ntop/ntopng into a new issue.
>
> Regards,
> Emanuele
>
> On 03/15/2018 09:26 PM, Peter Shute wrote:
>
> To reproduce it, I log in and leave the browser running. After a while, I don't know how long, I return to the page (usually the dashboard), and find that while I can still do some things, eg change between interfaces, look at charts, etc, I can do no configuration, and logout isn't available. I would have expected that it should present the login prompt. I think it does do that if I close and reopen the browser.
>
>   I am attaching a screenshot to show which item disappears, but I don't know if this list accepts attachments. I have just logged it in, but if the problem returns, I will do more screenshots.
>
> How long do I need to wait until it logs out automatically?
>
> Once it has logged out, how do you want me to send the configuration? Is there a file I can send? What else?
>
>
>
> -----Original Message-----
> From: [email protected]<mailto:[email protected]> [mailto:ntop-
> [email protected]<mailto:[email protected]>] On Behalf Of Simone Mainardi
> Sent: Thursday, 15 March 2018 9:07 PM
> To: [email protected]<mailto:[email protected]>
> Subject: Re: [Ntop] Disappearing ntopng menu items
>
> Peter,
>
> We are unable to reproduce. Please, explain, step by step (briefly), how to
> reproduce the behavior. Also show the ntopng configuration used, the page
> with missing menu items, and also check the HTTP reqs/responses (you can
> use the browser inspector) and check for the presence of cookies.
>
>
>
> On 15 Mar 2018, at 03:26, Peter Shute <[email protected]><mailto:[email protected]> wrote:
>
> I'm still seeing this problem. I don't want to use --disable-autologout. Once
>
>
> it happens, there's no option in the interface to logout so that I can log in
> again. The dropdown that normally contains the logout option (looks like a
> power button) is gone from the top menu. The only way around it is to add
> "logout.lua" to the URL.
>
>
> -----Original Message-----
> From: [email protected]<mailto:[email protected]> [mailto:ntop-
> [email protected]<mailto:[email protected]>] On Behalf Of Simone Mainardi
> Sent: Tuesday, 20 February 2018 8:05 PM
> To: [email protected]<mailto:[email protected]>
> Subject: Re: [Ntop] Disappearing ntopng menu items
>
> Peter,
>
>
>
> On 19 Feb 2018, at 22:04, Peter Shute <[email protected]><mailto:[email protected]> wrote:
>
> Apologies for the repeat postings. One of our spam filters has
> suddenly
>
>
> decided everything from this list is spam. I've whitelisted it now,
> so hopefully that's fixed. I suspect this has happened before when
> the list has gone quiet, so I should remember to check the archives.
>
>
> I'll try disabling autologout, but I don't understand the bahaviour.
> If I try to
>
>
> connect after an ntopng restart,  can't see anything until I log in.
> After autologout, I can still access a lot of things in the gui. And
> why is there no login button to log back in?
>
> This is normal. Your session is automatically extended when you
> --disable- autologout. So even if you restart ntopng you will still be
>
>
> authorized to log in.
>
>
> You can click the logout if you want to terminate the session and
> have the login window displayed.
>
>
>
> Peter Shute
>
> Simone wrote:
>
> Peter,
>
>
>
> On 14 Feb 2018, at 00:11, Peter Shute <pshute at nuw.org.au<http://nuw.org.au>> wrote:
>
> If I log into ntopng, then leave it in the browser for a long time (hours?
>
>
> overnight?), some menu items disappear. For example I no longer see
> Preferences in the Settings menu, and the Power menu is no longer
> visible, so I can't access the Logout command.
>
>
> Logging out and in again fixes this, but the only way to log out is
> to
>
>
> manually add "logout.lua" to the URL.
>
>
> This is normal due to the expiration of the session you are
> authenticated
>
>
> with. If you don't want the autologout, please use:
>
>
> [--disable-autologout|-q]           | Disable web logout for inactivity
>
>
> Simone
>
>
>
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