Re: Red Hat "Customer Service"

Charles Curley wrote:
> I have tried several times to sign up on the Psyche list -- once I
> found it. In each case, nothing happened. I never got the confirming
> email.
> 
> Since then, I have filed two queries on the web based contact form
> (http://www.redhat.com/apps/response/web_contact.html). Again, I have
> gotten no response.
> 
> I just called their toll-free number, and am listening to broken sales
> pitches while on "ignore". (By "broken" i mean one sales pitch will
> interrupt another. If I weren't skilled at ignoring them, I'd find it
> annoying.) They're also telling me that 1) "an agent will be with me
> shortly" and 2) "we value your business."
> 
> If this is Red Hat's idea of customer service, I'm going to start
> looking at other distributions for my own use and for the classes I
> teach at two local colleges.
> 

Did you try signing up here:

https://listman.redhat.com/mailman/listinfo/psyche-list

Forrest
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