Re: duplicate loading to outlook express

----- Original Message ----- 
From: <[email protected]>
To: <[email protected]>
Sent: Monday, March 01, 2004 6:32 PM
Subject: duplicate loading to outlook express


> Hi,
>
> We have a rh7.3 email server, and some users use outlook express to
> handle their emails.  They select "Leave a copy of messages on server"
> and "Remove from server when deleted from 'Deleted Items' ".   Some of
> them complain that sometimes (a few times a month) the mails remained on
> the server are reloaded to outlook express as new mails, i.e. duplicated
> and marked as new mails (bold).  Then, the user has duplicated sets of
> the same mails, one set has flag "read", and one set has flag "unread".
>
> Can anybody help to solve this problem?  Is it a server (sendmail)
> problem or a client problem -- when that problem occurrs, it occurrs on
> all client machines with outlook express.
>
> I appreciate all help!
>
> Hongwei

Probably not a client problem; probably not specific to RH either.

AFAIK the server maintains (per mailbox) a message number which increments
for each new message.
The POP client remembers the last message number it retrieved, and asks for
all messages above that number.
These will then be shown as unread.

If this happens for all clients this rules ot a change on one client (e.g.
deleting then recreating a mail account) and points to the message number
being reset on the server - for ALL mailboxes.

Probably better answered in a 'sendmail' newsgroup - or the newsgroup for
the POP server you are using to retrieve the emails once sendmail has
delivered them to the RH server.

HTH

Dave R