RE: cable to connect CD drive to audio card

On Wed, 23 Jul 2003, DE WINT Albert wrote:


I suggest you write a letter of complaint directly to the
President/CEO of Dell.  It is very arrogant of a computer
vendor to attempt to dictate what OS you use, whether they
"support" it or not...

Richard B.

> Hello
> 
> Thank you for your kind reply.
> 
> I called the DELL support service twice; I sent them three E-mail messages.
> First, I asked for that cable in a friendly way.  Finally I told them I
> would never buy another DELL system.
> 
> I gave up after they "strongly advised" me to re-install WinXP.  
> "That machine has been designed and tested for WinXP, Sir, so that's what
> you should run on it..."  
> They basically refused to send me that cable. Can you believe it?
> Frankly, I could not imagine a company like DELL being that arrogant.
> 
> Again, thanks for your reply.
> 
> Albert
> 
> -----Original Message-----
> From: Mike Burger [mailto:[email protected]]
> Sent: Wednesday 23 July 2003 17:04
> To: '[email protected]'
> Subject: Re: [Sound] cable to connect CD drive to audio card
> 
> 
> Additionally, you can tell Dell that the cable comes shipped with the 
> CD-ROM drive from the manufacturer, that it should therefore be shipped 
> with the system, and that Windows Media Player isn't the only CD player 
> out there, and you expect them to ship the cable that should have come 
> with the system.
> 
> On Wed, 23 Jul 2003, DE WINT Albert wrote:
> 
> > Hi,
> > 
> > I'm using a DELL Dimension 8250 with a SB Live! 5.1 card (this is an OEM
> > model, made for DELL only). 
> > 
> > I need an audio cable to connect this sound card to both my DVD drive(s).
> > 
> > DELL refuses to give me that cable.  "WinXP does not need it, Sir, and we
> > don't support any other OS!"  :-(
> > 
> > Can anybody please tell me the name or type of that cable.  Maybe I can
> get
> > it from another supplier.
> > 
> > Thank you for your kind reply.
> > 
> > Albert
> > 
> > 
> > 
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> 

-- 
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Richard Bonomo
UW Space Astronomy Laboratory
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