Re: Problem with printing on HP2800 series on Leap 16.0, works no more on Tumbleweed

Freek de Kruijf <[email protected]>
Newsgroups gmane.linux.suse.general
Message-ID <[email protected]>
Op dinsdag 18 augustus 2026 10:22:56 Midden-Europese zomertijd schreef Bengt 
Gördén:
> On 2026-08-17 15:40, Freek de Kruijf wrote:
> > Hi,
> > 
> > I have a HP 2800 series all-in-one printer connected on the my local
> > network. I use hp-setup after installation of packet hplip to configure
> > the printer via Advanced setup using the IP address of the printer.
> > 
> > I did this om Tumbleweed and Leap 16.0. It requires to load a proprietary
> > module, which goes OK.
> > 
> > I start printing a pdf file or the test file, which works on Tumbleweed
> > and I see messages about starting and finishing the print job on both
> > systems.
> > 
> > But no paper output when using Leap 16.0.
> > 
> > I tried cupsctl --debug-logging on Leap 16.0 and got a lot of log output,
> > but no clue on what is wrong.
> > No denials in selinux and firewall configuration is the same on both
> > systems.
> > 
> > Any ideas where to look ??
> 
> Could it be that your system is using old ppd and not the driverless one?
> 
> egrep -i "name|model|filter" /etc/cups/ppd/* | grep PCFileName
> 
> There is a forum post to help with that.
> https://forums.opensuse.org/t/my-hp-envy-6500e-printer-still-does-not-print/
> 190890

The situation worsened. Tumbleweed does also not give paper output anymore.
I get messages about starting the print job and finishing it. I see the light 
under the on/off button blinking quite a while, but no paper output.

~> lpstat -t
scheduler is running
no system default destination
device for DeskJet_2800: hp:/usb/DeskJet_2800_series?serial=CN54TJ82XV
DeskJet_2800 accepting requests since di 18 aug 2026 13:23:40 CEST
printer DeskJet_2800 is idle.  enabled since di 18 aug 2026 13:23:40 CEST

~> lpstat -p -d
printer DeskJet_2800 is idle.  enabled since di 18 aug 2026 13:40:04 CEST
no system default destination

~> sudo driverless
ipps://HP%20DeskJet%202800%20series%20%5B6C6EAF%5D._ipps._tcp.local/

~> sudo grep -E -i "name|model|filter" /etc/cups/ppd/*
*PCFileName: "HPPD0013.PPD"
*ModelName: "HP Designjet T2500 PostScript"
*ShortNickName: "HP Designjet T2500 PostScript"
*NickName: "HP Designjet T2500 - PostScript"
*HPColorOptions colorsmart/Color: "<< /ProcessColorModel /DeviceCMYK >> 
setpagedevice"
*HPColorOptions grayscale/Grayscale: "<< /ProcessColorModel /DeviceGray >> 
setpagedevice
*HPColorOptions black-and-white/Pure Black and White: "<< /ProcessColorModel /
DeviceGray >> setpagedevice userdict /GrayscaleMode (BlackAndWhite) put << >> 
setpagedevice"
*InkName: ProcessBlack/Process Black
*InkName: CustomColor/Custom Color
*InkName: ProcessCyan/Process Cyan
*InkName: ProcessMagenta/Process Magenta
*InkName: ProcessYellow/Process Yellow
*Font HoeflerText-Ornaments: Special "(001.001)" Special ROM

The ModelName and ShortNickName above are strange in my eyes; they seem to 
indicate a different device.

-- 
fr.gr.

member openSUSE
Freek de Kruijf
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