RE: Realplayer 8 stopped working

What type of sound card are you using?  Are you using ALSA or just the
kernel driver?

I assume that all other sound software works as expected?  Mp3 streams via
xmms, etc?

Jonathan Paul Cowherd
Linux and Java Administrator
Genscape, Inc.
Email:  [email protected]
Office: (502) 583-3730
Mobile: (502) 314-0444



-----Original Message-----
From: John Sved [mailto:[email protected]] 
Sent: Sunday, September 29, 2002 1:25 PM
To: [email protected]
Subject: [suse-multimedia-e] Realplayer 8 stopped working


Hi,

Using SuSe 8.0 (previously 7.2) and the RealPlayer 8.

Only problem in the past was the processor clock rate on my laptop.  If 
energy saving was not disabled it could cause the Realplay to play at 
the wrong speed.

Now there is a wierd problem.  The "welcome" plays for only 0.2 seconds 
and there is no audio. This occurs for all real media. i.e. A video will 
play for a frame or two and then stop - no sound.  The aRTs in KDE 
control center - sound - server is set on at startup as always.

The sound I/O was set to autodetect.   I have now set it to ARTS.

Realplayer is set to use native sound driver - as always.

Trying the other two sound driver preference options does allow RP8 to 
play video or audio but there is no audio output.

I had a look at the real.com community support (UNIX) site and tried the 
various posted suggestions that looks relevant but there has been no fix.

I uninstalled and reinstalled RP8.

Once it worked almost correctly with only poor sound quality even though 
the sound quality settings were the usual (16 bit etc.)

But it did no last.  Again there is no sound as described above.  A 
fresh unistall, restart, install of RP8 did not help.

The only recent change was the installation of Mozilla 1.1 (previously I 
had 0.9.8) for many months with RP8 working OK.  and Java 1.4 RE

I suspect that the problem may be caused by a SuSe 8.0 configuration bug 
or such but I do not know what to look for and I do not want to 
experiment !

Any suggestions please ?


-- John


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