RE: graphical file managers

Brad Hazledine wrote:

>The Linux users groups are also very helpful and knowledgeable provided
that you do not
>provoke them.

This is key to understand the Linux model, probably. When you pay for
what you use, you have the right to feel bad when your software doesn't
work and "yell" at the people that made you pay for something that
doesn't work.

The problem with Linux is that even if you paid your distro manufacturer
for the box, he's not responsible for the software included in the
distro, so who's the one to blame if something doesn't work?

Is it reasonable to expect that a frustrated corporate user goes hunting
for responses in user groups and tries to hide his or her frustration so
he doesn't "provoke" the gurus?

Do Linux developers asume any responsibility at all for the software
they write and offer to others? Is there any guarantee?

Regards,

Pablo

> -----Mensaje original-----
> De: annoyances-bounces-DzJonyRHso41Ayx8vbq1stBPR1lH4CV8@public.gmane.org 
> [mailto:annoyances-bounces-DzJonyRHso41Ayx8vbq1stBPR1lH4CV8@public.gmane.org] En nombre de 
> Brad Hazledine
> Enviado el: miércoles, 15 de octubre de 2003 17:02
> Para: Seeking Linux annoyances for a book.
> Asunto: Re: [Annoyances] graphical file managers
> 
> 
> 
> I have tried SO hard to stay out of this...
> 
> > It's essentially thoughtless.  The folks who do all the 
> work have no 
> > idea what it's like to live with this infernal OS.
> 
> On the contrary, they know exactly what it is like to work 
> with this "infernal OS". I use it at work, I use it at home. 
> Linux has annoyances, Windows has annoyances.
> 
> >
> > Before going on a geek rant, please accept that we use lots 
> of Linux 
> > in our office. But only for tasks which require no human 
> intervention. 
> > Just try dealing with CorelDraw files, DOS accounting systems, 
> > thousands of spam messages daily, files on floppies, Excel files, 
> > on-line video, laptop computers, dot matrix printers, broken Linux 
> > applications etc, for just a week, and you'll be ready to 
> throw Linux 
> > into the river.
> 
> You might want to try OpenOffice 1.1. It has some very cool 
> features. As far as spam goes, I in fact do have to deal with 
> thousands of spam messages as well as copious quantities of 
> virii. Procmail and spamassassin do an excellent job of both 
> filtering junk mail and clobbering executables and other 
> dubious files.
> 
> > Don't tell me that these problems are not Linux, they're X 
> or whatever.
> >   My mind is made up. I don't want to hear it.  Windows, 
> and Windows 
> > applications like Explorer or CorelDraw or Word, are way more 
> > thoughtful. Like you can't even put a Google button on a Linux 
> > browser, for crying out loud!  Now what's that all about?  Or how 
> > about trying to set up an outgoing email with  that 
> clueless Mozilla 
> > mail package?  Or what about the goofy calendar dates in Linux 
> > applications?
> 
> We got rid of Outlook Express and Outlook as well as Internet 
> Explorer for the admin staff that still run Windows for 
> obvious reasons. They were happily using Mozilla for browsing 
> and email and it certainly was not difficult at all to set 
> up. I recently switched them to Firebird and Thunderbird.
> 
> bash-2.05a$ date
> Wed Oct 15 10:35:06 EDT 2003
> 
> > Or what
> > about the Linux developers who tell you to get lost if you have a 
> > problem with a component? Yuck! Honestly, trying to interface with 
> > Linux is like trying to interface with a bad-tempered drunk with a 
> > hangover.
> 
> I have actually been astounded at the support that I have 
> received when contacting a developer regarding a particular 
> problem. It has been my experience that they are more than 
> happy to help. The Linux users groups are also very helpful 
> and knowledgeable provided that you do not provoke them.
> 
> Thanks.
> 
> Brad Hazledine <[email protected]>
> Caledon Card Services
> 
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>