RE: graphical file managers

[email protected]:

> > The problem with Linux is that even if you paid your distro 
> > manufacturer for the box, he's not responsible for the software 
> > included in the distro, so who's the one to blame if 
> something doesn't 
> > work?
> 
> If you've paid for your distro, and preferably if you have a 
> proper support contract, then you have every right to yell at 
> the distro vendor when they don't deliver the level of 
> support you've paid for. It's up to the market to then 
> determine which distro vendors deliver on their promises, and 
> which just want to flog CDs full of other people's software 
> for large margins.

You mean RedHat -for instance- is responsible for, let's say, OpenOffice
not opening properly a certain file format? (just an hypothesis, I'm not
talking about actual facts)

> 
> > Is it reasonable to expect that a frustrated corporate user goes 
> > hunting for responses in user groups and tries to hide his or her 
> > frustration so he doesn't "provoke" the gurus?
> 
> Would you try and get "corporate support" for SAP, or Oracle 
> from a volunteer user group? Get your wallet out and pay for 
> proper support - either from the vendor, or a local business 
> that you feel you can trust.

Sorry if you got me wrong, I was meaning the same. I was just asuming
paying support to the distro vendor doesn't make them responsible for
every piece of software you'll find inside their CDs. I find it hard to
believe that the people at RedHat or Mandrake or Suse have the knowledge
about all the software in their distros, let alone the responsibility
for the faulty bits, but I'd be happy to learn otherwise!! (I'm positive
that no local vendor around here -Spain- does have such knowledge and
responsibility.)

Pablo