Re: Hitachi Deskstar 5K3000 Error SMART status command failed

Hi Christian,

Version is
smartctl 6.2 2014-02-18 r3874 [FreeBSD 9.2-STABLE amd64] (local build)

How do I get to know the severity of problems with the drive based on the
bogus message and SMART status registers?

I agree registers look ok and internal registers too.

smartctl -l devstat /dev/ada1

Device Statistics (GP Log 0x04)
Page Offset Size         Value  Description
  1  =====  =                =  == General Statistics (rev 1) ==
  1  0x008  4               92  Lifetime Power-On Resets
  1  0x010  4            20234  Power-on Hours
  1  0x018  6      17423942499  Logical Sectors Written
  1  0x020  6        287456415  Number of Write Commands
  1  0x028  6    1348377550969  Logical Sectors Read
  1  0x030  6        174081028  Number of Read Commands
  3  =====  =                =  == Rotating Media Statistics (rev 1) ==
  3  0x008  4            18274  Spindle Motor Power-on Hours
  3  0x010  4            18274  Head Flying Hours
  3  0x018  4              310  Head Load Events
  3  0x020  4                0  Number of Reallocated Logical Sectors
  3  0x028  4                0  Read Recovery Attempts
  3  0x030  4                7  Number of Mechanical Start Failures
  4  =====  =                =  == General Errors Statistics (rev 1) ==
  4  0x008  4                0  Number of Reported Uncorrectable Errors
  4  0x010  4                0  Resets Between Cmd Acceptance and Completion
  5  =====  =                =  == Temperature Statistics (rev 1) ==
  5  0x008  1               37  Current Temperature
  5  0x010  1               37~ Average Short Term Temperature
  5  0x018  1               35~ Average Long Term Temperature
  5  0x020  1               45  Highest Temperature
  5  0x028  1               19  Lowest Temperature
  5  0x030  1               42~ Highest Average Short Term Temperature
  5  0x038  1               25~ Lowest Average Short Term Temperature
  5  0x040  1               39~ Highest Average Long Term Temperature
  5  0x048  1               25~ Lowest Average Long Term Temperature
  5  0x050  4                0  Time in Over-Temperature
  5  0x058  1               60  Specified Maximum Operating Temperature
  5  0x060  4                0  Time in Under-Temperature
  5  0x068  1                0  Specified Minimum Operating Temperature
  6  =====  =                =  == Transport Statistics (rev 1) ==
  6  0x008  4             1408  Number of Hardware Resets
  6  0x010  4             1309  Number of ASR Events
  6  0x018  4                0  Number of Interface CRC Errors
                              |_ ~ normalized value

Regards,
Serguei.



On Tue, Mar 25, 2014 at 9:24 PM, Christian Franke <
[email protected]> wrote:

> Serguei Semikhatov wrote:
>
>
>> === START OF READ SMART DATA SECTION ===
>> Error SMART Status command failed
>> Please get assistance from
>> http://smartmontools.sourceforge.net/
>> Register values returned from SMART Status command are:
>> CMD=0xb0
>> FR =0xda
>> NS =0xffff
>> SC =0xff
>> CL =0xff
>> CH =0xff
>> RETURN =0x0000
>>
>
> This is typically a result of a SATA controller driver unable to return
> ATA output registers.
>
> Smartctl version?
> Platform?
>
> (BTW: Please always include the first smartctl output line because it
> reports version and platform)
>
>
>
>  SMART overall-health self-assessment test result: FAILED!
>> Drive failure expected in less than 24 hours. SAVE ALL DATA.
>>
>
> In this case, the above message from smartctl is bogus.
> Should no longer appear with newer smartctl releases.
>
>
>  No failed Attributes found.
>>
>> Vendor Specific SMART Attributes with Thresholds:
>> ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED
>>  WHEN_FAILED RAW_VALUE
>>   1 Raw_Read_Error_Rate     0x000b   100   100   016 Pre-fail  Always
>>   -       0
>> ...
>>
>> 199 UDMA_CRC_Error_Count    0x000a   200   200   000 Old_age   Always
>>   -       0
>>
>>
> Attributes look good.
>
> Thanks,
> Christian
>
>

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