Toshiba SATA drives on HP SmartArray

Laurent Blume <[email protected]>
Newsgroups gmane.linux.utilities.smartmontools
Message-ID <[email protected]>
Hello,

I had sent this message some time ago, but apparently it didn't go
through...

I'm trying to find some hint to understand why I'm having trouble to get
SMART data out of Toshiba drives.
They're connected to an HP SmartArray P410i, running CentOS7 using the
hpsa driver. They appear to work well, but smartctl always says that
SMART is disabled.

I'm not sure where the problem lies, it could be some sort of
incompatibility. I'd appreciate any suggestion to help diagnose further.

Here are sample runs.

Running smartctl, I get the following result:

#  smartctl -a -d cciss,5 /dev/sda
smartctl 6.2 2013-07-26 r3841 [x86_64-linux-3.10.0-123.13.2.el7.x86_64]
(local build)
Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org

/dev/sda [cciss_disk_05] [SAT]: Device open changed type from
'sat,auto+cciss' to 'sat'
=== START OF INFORMATION SECTION ===
Device Model:     TOSHIBA MQ01ABB200
Serial Number:    44KSP
LU WWN Device Id: 5 000039 572f0527b
Firmware Version: AY000U
User Capacity:    2,000,398,934,016 bytes [2.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5400 rpm
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   ATA8-ACS (minor revision not indicated)
SATA Version is:  SATA 2.6, 3.0 Gb/s (current: 3.0 Gb/s)
Local Time is:    Thu Jan 15 22:23:26 2015 CET
SMART support is: Available - device has SMART capability.
SMART support is: Disabled

SMART Disabled. Use option -s with argument 'on' to enable it.
(override with '-T permissive' option)


If I add -s on, it shows a bit more, but still not much, and -s on has
to be added every time, it doesn't stay enabled:

#  smartctl -s on -a -d cciss,5 /dev/sda
smartctl 6.2 2013-07-26 r3841 [x86_64-linux-3.10.0-123.13.2.el7.x86_64]
(local build)
Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org

/dev/sda [cciss_disk_05] [SAT]: Device open changed type from
'sat,auto+cciss' to 'sat'
=== START OF INFORMATION SECTION ===
Device Model:     TOSHIBA MQ01ABB200
Serial Number:    44KSP
LU WWN Device Id: 5 000039 572f0527b
Firmware Version: AY000U
User Capacity:    2,000,398,934,016 bytes [2.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5400 rpm
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   ATA8-ACS (minor revision not indicated)
SATA Version is:  SATA 2.6, 3.0 Gb/s (current: 3.0 Gb/s)
Local Time is:    Thu Jan 15 22:26:30 2015 CET
SMART support is: Available - device has SMART capability.
SMART support is: Disabled

=== START OF ENABLE/DISABLE COMMANDS SECTION ===
SMART Enabled.

=== START OF READ SMART DATA SECTION ===
SMART STATUS RETURN: incomplete response, ATA output registers missing
SMART overall-health self-assessment test result: PASSED
Warning: This result is based on an Attribute check.

General SMART Values:
Offline data collection status:  (0x00) Offline data collection activity
                                        was never started.
                                        Auto Offline Data Collection:
Disabled.
Total time to complete Offline
data collection:                (    0) seconds.
Offline data collection
capabilities:                    (0x00)         Offline data collection
not supported.
SMART capabilities:            (0x0000) Automatic saving of SMART data
                                is not implemented.
Error logging capability:        (0x00) Error logging supported.
                                        General Purpose Logging supported.
SCT capabilities:              (0x003d) SCT Status supported.
                                        SCT Error Recovery Control
supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Error Log not supported

SMART Self-test Log not supported

Selective Self-tests/Logging not supported


Thanks,

Laurent

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