Re: not able to see SMART attributes

Hello Ketan,

Ketan Patel wrote:
>> Does the 64-bit version of smartctl return similar results?
> I couldn't find the 64-bit version. Please provide the link for the reference.

There is no extra package. The one and only Windows package contains 
both versions. Simply select '64-bit version' in installer GUI. You 
could also unpack individual files from the installer by opening the exe 
file in 7-Zip GUI.

http://www.smartmontools.org/wiki/Download#InstalltheWindowspackage


>   Just for your FYI, there is another drive on this and smartctl is able to read smart attributes properly there.

Is the driver RAID-capable? If yes, this problem is not unusual.


>
>>> For further diagnostics, please provide output of "smartctl -r ioctl,2 -a ..." as an attachment.
> I hereby attach the file for your reference.

I see, this driver indicates SAT (SCSI/ATA-Translation) support:
   Vendor:   "ATA     "

If this is the case, smartctl issues SAT ATA-PASSTHROUGH SCSI commands 
via SCSI pass-through instead of ATA commands via ATA pass-through 
I/O-controls.

Please try whether "smartctl -d ata ..." provides better results.

>
> Besides this, I can see that command sequence is not appropriate for this particular drive.
> ------ Input:   FR=0xd0, SC=0x01, LL=...., LM=0x4f, LH=0xc2, DEV=...., CMD=0xb0 IN
> ------ [ata pass-through(16): 85 08 0e 00 d0 00 01 00 00 00 4f 00 c2 00 b0 00 ]

Of course, because this is the SAT ATA-PASSTHROUGH(16) command. The 
driver is supposed to translate it to the corresponding ATA command.

> Do you have flexibility to provide custom command inputs for smart attribute? That way I can just use the custom commands and I would able to get the proper values.

No, smartctl cannot issue custom commands (exception: -t vendor,0x..).
Does this device support vendor specific commands not covered by T13?

Thanks,
Christian


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