Re: Seeking help with JMicron JMS551/Sharkoon Quickport Duo USB 3.0
Christian Franke <[email protected]>
| Newsgroups | gmane.linux.utilities.smartmontools |
|---|---|
| Message-ID | <[email protected]> |
Alexander Heubner wrote: > Hi Christian, > > once again, thank you for trying to help. Sadly, with -d sat,12, I am > getting the same error as before. With -i, it reports: > /dev/sdc: Unable to read USB device ID This should not happen. The USB ID detection through WMI does probably no longer work with Win10. Please provide output of 'smartctl -r ioctl,2 -i /dev/sdc'. Make sure this is run as admin. > > Do you think there's anything else I can do, or do you want me to add > this thing to the list of unsupported USB devices? Let's leave this open until it is clear that the USB bridge is actually the root of the problem. Thanks, Christian ------------------------------------------------------------------------------ Full-scale, agent-less Infrastructure Monitoring from a single dashboard Integrate with 40+ ManageEngine ITSM Solutions for complete visibility Physical-Virtual-Cloud Infrastructure monitoring from one console Real user monitoring with APM Insights and performance trend reports Learn More http://pubads.g.doubleclick.net/gampad/clk?id=247754911&iu=/4140