Re: Sandisk SSD smart checksum error
Aurelien Dellieux <[email protected]> Mon, 30 Jan 2017 21:54:50 +0100
| Newsgroups | gmane.linux.utilities.smartmontools |
|---|---|
| Message-ID | <CADfRPEVTcKQri5_sEcAFHZRvg1tx5HYQWBzSnCD497y+MMeO8g@mail.gmail.com> |
--f403045ebee6d7e29805475606a6 Content-Type: multipart/alternative; boundary=f403045ebee6d7e29505475606a4 --f403045ebee6d7e29505475606a4 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Christian, thanks for answering. Please find a zip file attached. It contains the -x output from the 3 laptops, and the ioctl output you asked for. I installed the Sandisk dashboard application, but it doesn't detect any error (did a short smart test with their tool), and it does not detect any firmware update either. As i can see through the smartctl output, the 3 SSD drives have the same firmware version. The 3 laptops were bought at the same time, and were sold with Windows 10 Home pre-installed. I will try a LiveCD as soon as possible, maybe in two weeks, as these laptops are not mine. thanks again for your help Aur=C3=A9lien 2017-01-30 21:11 GMT+01:00 Christian Franke <[email protected]>: > Aurelien Dellieux wrote: > >> i try to understand what is happening on a SanDisk SSD. >> it is in an Asus ROG G752VW. >> please find the log file attached. >> >> i manage three identical laptops. >> on two of them, i don't have the smart checksum error. >> > > Do all three use same (which?) version of SATA driver? > Do all three use same firmware version of SSD? > > > >> i don't know what to do with the one producing the error. >> is the disk really faulty ? >> >> > Probably not. A SMART checksum error does not imply errors in actual > written data. > > > smartctl 6.5 2016-05-07 r4318 [x86_64-w64-mingw32-win10] (sf-6.5-1) >> ... >> Warning! SMART ATA Error Log Structure error: invalid SMART checksum. >> SMART Error Log Version: 1 >> Warning: ATA error count 65535 inconsistent with error log pointer 3 >> >> ATA Error Count: 65535 (device log contains only the most recent five >> errors) >> ... >> Error 65535 occurred at disk power-on lifetime: 65535 hours (2730 days + >> 15 hours) >> ... >> After command completion occurred, registers were: >> ER ST SC SN CL CH DH >> -- -- -- -- -- -- -- >> ff ff ff ff ff ff ff >> > > > The above output suggests that a block of 0xff bytes is returned for the > Error Log structure. This may be a problem with the drive firmware or the > pass-through functionality of SATA driver. > > Please provide outputs of: > smartctl -r ioctl,2 -i -l error ... > and > smartctl -x ... > as attachments. > > If possible, also try whether the problem persists if smartctl is run fro= m > some Live System > (https://www.smartmontools.org/wiki/LiveCDs). > > Thanks, > Christian > > --f403045ebee6d7e29505475606a4 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable <div dir=3D"ltr"><span style=3D"font-size:12.8px">Hi Christian,</span><div = style=3D"font-size:12.8px"><br></div><div style=3D"font-size:12.8px">thanks= for answering.</div><div style=3D"font-size:12.8px">Please find a zip file= attached.</div><div style=3D"font-size:12.8px">It contains the -x output f= rom the 3 laptops, and the ioctl output you asked for.</div><div style=3D"f= ont-size:12.8px"><br></div><div style=3D"font-size:12.8px">I installed the = Sandisk dashboard application, but it doesn't detect any error (did a s= hort smart test with their tool), and it does not detect any firmware updat= e either.</div><div style=3D"font-size:12.8px"><br></div><div style=3D"font= -size:12.8px">As i can see through the smartctl output, the 3 SSD drives ha= ve the same firmware version.</div><div style=3D"font-size:12.8px">The 3 la= ptops were bought at the same time, and were sold with Windows 10 Home pre-= installed.</div><div style=3D"font-size:12.8px"><br></div><div style=3D"fon= t-size:12.8px">I will try a LiveCD as soon as possible, maybe in two weeks,= as these laptops are not mine.</div><div style=3D"font-size:12.8px"><br></= div><div style=3D"font-size:12.8px">thanks again for your help</div><div st= yle=3D"font-size:12.8px">Aur=C3=A9lien</div></div><div class=3D"gmail_extra= "><br><div class=3D"gmail_quote">2017-01-30 21:11 GMT+01:00 Christian Frank= e <span dir=3D"ltr"><<a href=3D"mailto:[email protected]" tar= get=3D"_blank">[email protected]</a>></span>:<br><blockquote = class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid= ;padding-left:1ex"><span class=3D"">Aurelien Dellieux wrote:<br> <blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1p= x #ccc solid;padding-left:1ex"> i try to understand what is happening on a SanDisk SSD.<br> it is in an Asus ROG G752VW.<br> please find the log file attached.<br> <br> i manage three identical laptops.<br> on two of them, i don't have the smart checksum error.<br> </blockquote> <br></span> Do all three use same (which?) version of SATA driver?<br> Do all three use same firmware version of SSD?<span class=3D""><br> <br> <br> <blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1p= x #ccc solid;padding-left:1ex"> <br> i don't know what to do with the one producing the error.<br> is the disk really faulty ?<br> <br> </blockquote> <br></span> Probably not. A SMART checksum error does not imply errors in actual writte= n data.<br> <br> <br> <blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1p= x #ccc solid;padding-left:1ex"> smartctl 6.5 2016-05-07 r4318 [x86_64-w64-mingw32-win10] (sf-6.5-1)<br> ...<br> Warning! SMART ATA Error Log Structure error: invalid SMART checksum.<br> SMART Error Log Version: 1<br> Warning: ATA error count 65535 inconsistent with error log pointer 3<br> <br> ATA Error Count: 65535 (device log contains only the most recent five error= s)<br> ...<br> Error 65535 occurred at disk power-on lifetime: 65535 hours (2730 days + 15= hours)<br> ...<br> =C2=A0 After command completion occurred, registers were:<br> =C2=A0 ER ST SC SN CL CH DH<br> =C2=A0 -- -- -- -- -- -- --<br> =C2=A0 ff ff ff ff ff ff ff<br> </blockquote> <br> <br> The above output suggests that a block of 0xff bytes is returned for the Er= ror Log structure. This may be a problem with the drive firmware or the pas= s-through functionality of SATA driver.<br> <br> Please provide outputs of:<br> =C2=A0 smartctl -r ioctl,2 -i -l error ...<br> and<br> =C2=A0 smartctl -x ...<br> as attachments.<br> <br> If possible, also try whether the problem persists if smartctl is run from = some Live System<br> (<a href=3D"https://www.smartmontools.org/wiki/LiveCDs" rel=3D"noreferrer" = target=3D"_blank">https://www.smartmontools.org<wbr>/wiki/LiveCDs</a>).<br> <br> Thanks,<br> Christian<br> <br> </blockquote></div><br></div> --f403045ebee6d7e29505475606a4-- --f403045ebee6d7e29805475606a6 Content-Type: application/octet-stream; name="pack.7z" Content-Disposition: attachment; filename="pack.7z" Content-Transfer-Encoding: base64 X-Attachment-Id: f_iykkpyd70 N3q8ryccAASU3OVrABUAAAAAAAAjAAAAAAAAAOebeubgtZYUZ10AOZtISEZARiQ83GPdVNrsUOkW zsFexGCLfoD6iKb8t9EsoJm+nGHJ/yZYm3O9PWzcViPUqHdBkcBhNLcD2gwEHfeo+n2wrfiqg0Pw 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