Device Id not in list (WD My Passport 4TB)

<[email protected]> Thu, 2 Feb 2017 11:42:02 +0100 (CET)
Newsgroups gmane.linux.utilities.smartmontools
Message-ID <[email protected]>
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Hello,

I just bought an external HDD (USB) - Western Digital's "My Passport" 4TB

It is not on "Smartmontools USB Device Support" and "List of USB ID's" list=
s
so I'm posting it's data:

lsusb:

ID 1058:25e2 Western Digital Technologies, Inc.

As with other Passports, looks like they use SAT so I managed to fetch S.M.=
A.R.T.
data with:

sudo smartctl -d sat -a <device>

I think this series also can have other product ids - there is a line in fi=
le
/Extras/Version.xml (original file in attachments):

=C2=A0 <PIDs> 0x25E1,0x25E2,0x25E7,0x25E8</PIDs>

But probably it is of no use as for now.
Also there are various tool outputs in attachments.
Just in case, official page is https://www.wdc.com/products/portable-storag=
e/my-passport.html

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    <meta http-equiv=3D"content-type" content=3D"text/html; charset=3DUTF-8=
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Hello,<br /><br />I just bought an external HDD (USB) - Western Digital's &=
quot;My Passport&quot; 4TB<br /><br />It is not on &quot;Smartmontools USB =
Device Support&quot; and &quot;List of USB ID's&quot; lists<br />so I'm pos=
ting it's data:<br /><br />lsusb:<br /><br />ID 1058:25e2 Western Digital T=
echnologies, Inc.<br /><br />As with other Passports, looks like they use S=
AT so I managed to fetch S.M.A.R.T.<br />data with:<br /><br />sudo smartct=
l -d sat -a &lt;device&gt;<br /><br />I think this series also can have oth=
er product ids - there is a line in file<br />/Extras/Version.xml (original=
 file in attachments):<br /><br />&nbsp; &lt;PIDs&gt; 0x25E1,0x25E2,0x25E7,=
0x25E8&lt;/PIDs&gt;<br /><br />But probably it is of no use as for now.<br =
/>Also there are various tool outputs in attachments.<br />Just in case, of=
ficial page is <a href=3D"https://www.wdc.com/products/portable-storage/my-=
passport.html" target=3D"_blank" rel=3D"noopener noreferrer">https://www.wd=
c.com/products/portable-storage/my-passport.html</a><br />  </body>
</html>

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------=_Part_36639_1355642095.1486032122036
Content-Type: application/octet-stream; name=WDMyPassport4TB-hdparm-I
Content-Transfer-Encoding: 7bit
Content-Disposition: attachment; filename=WDMyPassport4TB-hdparm-I

modified output of: sudo hdparm -I


ATA device, with non-removable media
	Model Number:       WDC WD40NMZW-11GX6S1
	Serial Number:      
	Firmware Revision:  01.01A01
	Transport:          Serial, SATA 1.0a, SATA II Extensions, SATA Rev 2.5, SATA Rev 2.6, SATA Rev 3.0
Standards:
	Supported: 10 9 8 7 6 5 
	Likely used: 10
Configuration:
	Logical		max	current
	cylinders	16383	0
	heads		16	0
	sectors/track	63	0
	--
	LBA    user addressable sectors:  268435455
	LBA48  user addressable sectors: 7813971625
	Logical  Sector size:                   512 bytes
	Physical Sector size:                  4096 bytes
	Logical Sector-0 offset:                  0 bytes
	device size with M = 1024*1024:     3815415 MBytes
	device size with M = 1000*1000:     4000753 MBytes (4000 GB)
	cache/buffer size  = unknown
	Form Factor: 2.5 inch
	Nominal Media Rotation Rate: 5400
Capabilities:
	LBA, IORDY(can be disabled)
	Queue depth: 32
	Standby timer values: spec'd by Standard, with device specific minimum
	R/W multiple sector transfer: Max = 16	Current = 0
	Advanced power management level: 128
	DMA: *mdma0 mdma1 mdma2 udma0 udma1 udma2 udma3 udma4 udma5 udma6 
	     Cycle time: min=120ns recommended=120ns
	PIO: pio0 pio1 pio2 pio3 pio4 
	     Cycle time: no flow control=120ns  IORDY flow control=120ns
Commands/features:
	Enabled	Supported:
	   *	SMART feature set
	    	Security Mode feature set
	   *	Power Management feature set
	   *	Write cache
	   *	Look-ahead
	   *	WRITE_BUFFER command
	   *	READ_BUFFER command
	   *	NOP cmd
	   *	DOWNLOAD_MICROCODE
	   *	Advanced Power Management feature set
	    	Power-Up In Standby feature set
	   *	SET_FEATURES required to spinup after power up
	   *	48-bit Address feature set
	   *	Mandatory FLUSH_CACHE
	   *	FLUSH_CACHE_EXT
	   *	SMART error logging
	   *	SMART self-test
	   *	General Purpose Logging feature set
	   *	64-bit World wide name
	   *	IDLE_IMMEDIATE with UNLOAD
	   *	{READ,WRITE}_DMA_EXT_GPL commands
	   *	Segmented DOWNLOAD_MICROCODE
	   *	Gen1 signaling speed (1.5Gb/s)
	   *	Gen2 signaling speed (3.0Gb/s)
	   *	Gen3 signaling speed (6.0Gb/s)
	   *	Native Command Queueing (NCQ)
	   *	Phy event counters
	   *	Idle-Unload when NCQ is active
	   *	NCQ priority information
	   *	unknown 76[15]
	    	DMA Setup Auto-Activate optimization
	    	Software settings preservation
	   *	SMART Command Transport (SCT) feature set
	   *	SCT LBA Segment Access (AC2)
	   *	SCT Features Control (AC4)
	   *	SCT Data Tables (AC5)
	    	unknown 206[7]
	    	unknown 206[12] (vendor specific)
	    	unknown 206[13] (vendor specific)
	   *	reserved 69[4]
	   *	DOWNLOAD MICROCODE DMA command
	   *	WRITE BUFFER DMA command
	   *	READ BUFFER DMA command
	   *	Data Set Management TRIM supported (limit 255 blocks)
	   *	Deterministic read data after TRIM
Security: 
	Master password revision code = 
		supported
	not	enabled
	not	locked
	not	frozen
	not	expired: security count
		supported: enhanced erase
Logical Unit WWN Device Identifier: 
	NAA		: 5
	IEEE OUI	: 0014ee
	Unique ID	: 
Checksum: correct

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Content-Type: application/octet-stream; name=WDMyPassport4TB-lshw
Content-Transfer-Encoding: 7bit
Content-Disposition: attachment; filename=WDMyPassport4TB-lshw

modified output of: lshw


     *-scsi
          physical id: 1
          bus info: usb@1:3
          logical name: scsi3
          capabilities: emulated scsi-host
          configuration: driver=usb-storage
        *-disk
             description: SCSI Disk
             product: My Passport 25E2
             vendor: WD
             physical id: 0.0.0
             bus info: scsi@3:0.0.0
             logical name:
             version: 4004
             serial:
             size: 3725GiB (4TB)
             capabilities: gpt-1.00 partitioned partitioned:gpt
             configuration: ansiversion=6 guid=
           *-volume
                description: Windows NTFS volume
                physical id: 1
                bus info: scsi@3:0.0.0,1
                logical name:
                logical name:
                version: 3.1
                serial:
                size: 1677GiB
                capacity: 3725GiB
                capabilities: ntfs initialized
                configuration: clustersize=4096 created=2016-11-24 23:30:05 filesystem=ntfs label=My Passport mount.fstype=fuseblk mount.options=rw,nosuid,nodev,relatime,user_id=0,group_id=0,default_permissions,allow_other,blksize=4096 name=My Passport state=mounted
        *-enclosure UNCLAIMED
             description: SCSI Enclosure
             product: SES Device
             vendor: WD
             physical id: 0.0.1
             bus info: scsi@3:0.0.1
             version: 4004
             serial:
             configuration: ansiversion=6

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Content-Type: application/octet-stream; name=WDMyPassport4TB-lsusb
Content-Transfer-Encoding: 7bit
Content-Disposition: attachment; filename=WDMyPassport4TB-lsusb

modified output of: lsusb -v


Bus 001 Device 002: ID 1058:25e2 Western Digital Technologies, Inc. 
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               2.10
  bDeviceClass            0 (Defined at Interface level)
  bDeviceSubClass         0 
  bDeviceProtocol         0 
  bMaxPacketSize0        64
  idVendor           0x1058 Western Digital Technologies, Inc.
  idProduct          0x25e2 
  bcdDevice           40.04
  iManufacturer           2 Western Digital
  iProduct                3 My Passport 25E2
  iSerial                 1
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           32
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0 
    bmAttributes         0x80
      (Bus Powered)
    MaxPower              500mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           2
      bInterfaceClass         8 Mass Storage
      bInterfaceSubClass      6 SCSI
      bInterfaceProtocol     80 Bulk-Only
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x02  EP 2 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
Device Status:     0x0000
  (Bus Powered)

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=EF=BB=BF<?xml version=3D"1.0" encoding=3D"utf-8"?>
<!-- Date: 11/03/16 -->
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-->
<VCDImageInfo>
  <ReleaseCode>PP_WIN_BLACKBIRD</ReleaseCode>
  <version>2.0.0.35</version>
  <platform> Windows </platform>
  <PIDs> 0x25E1,0x25E2,0x25E7,0x25E8</PIDs>
</VCDImageInfo>

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