Re: Samsung not syncing calendar or contacts

Hello,

On 2015-11-04 22:03 , Robert T. Repko wrote:
> If I understand you correctly, logged into the webadmin, I have 'Main Calendar default(Calendar)' and 'Main Contacts Folder default(Contacts)'.  Am i looking in the correct place or should I be checking somewhere else.

Yes. And make sure those folders exist in teh account and have the 
correct class value.

> -----Original Message-----
> From: CommuniGate Pro Discussions [mailto:[email protected]] On Behalf Of Technical Support
> Sent: Wednesday, November 04, 2015 1:11 PM
> To: CommuniGate Pro Discussions
> Subject: Re: Samsung not syncing calendar or contacts
>
> Hello,
>
> On 2015-11-04 18:29 , Robert T. Repko wrote:
>> I have a Samsung SM-G870A running android 5.0
>> Connecting to CGP 6.0.5 on Windows Server
>>
>> The calendar and contacts no longer sync with the server.  Is this a known problem or is there a configuration setting I'm missing.  The calendar and contacts use to sync but stopped several weeks ago.  Thanks for any help/ideas.
>> This email was scanned for viruses by ClamAV AntiVirus.
>
> Please verify tin the account preferences (WebAdmin, WebUser or Pronto)
> that the correct folders of proper class are selected as the default
> Calendar and Contacts folders in the account. Then try to re-create the
> account on the mobile device.
>

-- 
Best regards,
Dmitry Akindinov.
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