DMARC helper freezes, can't kill

Gib Henry <[email protected]> Sat, 2 Apr 2016 11:32:21 -0500
Newsgroups gmane.mail.cgatepro.general
Message-ID <[email protected]>
I’m having trouble with DMARC-scan.  If I start it, eventually the 
Helpers page shows in red that it is not running, but when I try to 
disable it, CGP is unable to kill it after 10 minutes.  I had to 
force-quit CGP twice.

Check SPF records is set to Add Header (though I never see them in 
received mail) and the specified server-wide rule is set. The file 
“DMARC.pl” has the necessary redefined variables, directory 
“DMARC_reports” exists, and both are located in 
/private/var/CommuniGate.  The program path is set to “/usr/bin/perl 
/var/CommuniGate/DMARC.pl”.  Am I overlooking something obvious?  Log:

09:47:27.795 0 SYSTEM server 6.1.9 started under Apple MacOS X Darwin(x86)
…
09:47:30.930 2 EXTFILTER(DKIM_sign) program(/usr/bin/perl 
/var/CommuniGate/helper_DKIM_sign.pl) set
09:47:30.930 2 EXTFILTER(DKIM_verify) program(/usr/bin/perl 
/var/CommuniGate/helper_DKIM_verify.pl) set
09:47:30.930 2 EXTFILTER(DKIM_sign) receiver started
09:47:30.930 2 EXTFILTER(DMARC-scan) program(/usr/bin/perl 
/var/CommuniGate/DMARC.pl) set
09:47:30.930 2 EXTFILTER(DKIM_verify) receiver started
09:47:30.930 2 EXTFILTER(DKIM_verify) program(/usr/bin/perl 
/var/CommuniGate/helper_DKIM_verify.pl) launching
09:47:30.930 2 EXTFILTER(DKIM_sign) program(/usr/bin/perl 
/var/CommuniGate/helper_DKIM_sign.pl) launching
09:47:30.930 2 EXTFILTER(DMARC-scan) receiver started
09:47:30.930 2 EXTFILTER(DMARC-scan) program(/usr/bin/perl 
/var/CommuniGate/DMARC.pl) launching
09:47:30.931 2 EXTFILTER(DKIM_sign) program(/usr/bin/perl 
/var/CommuniGate/helper_DKIM_sign.pl) launched
09:47:30.931 2 EXTFILTER(DMARC-scan) program(/usr/bin/perl 
/var/CommuniGate/DMARC.pl) launched
09:47:30.931 2 EXTFILTER(DKIM_verify) program(/usr/bin/perl 
/var/CommuniGate/helper_DKIM_verify.pl) launched
…
09:47:31.494 5 EXTFILTER(DKIM_verify) inp(032): * helper_DKIM_verify.pl 
started.
09:47:31.663 5 EXTFILTER(DMARC-scan) inp(019): * DMARC.pl started.
09:47:31.665 5 EXTFILTER(DMARC-scan) inp(024): * reports daemon started
…
09:55:56.270 2 SMTPI-000011(mail.unlocktheinbox.com) [1700001] received 
encrypted, 126579 bytes
09:55:56.271 5 EXTFILTER(DKIM_verify) out(025): 4 FILE Queue/1700001.msg\n
09:55:57.113 5 EXTFILTER(DKIM_verify) inp(004): 4 OK
09:55:57.113 4 EXTFILTER(DMARC-scan) ENQUEUER-3 starting initialization
09:55:57.113 5 EXTFILTER(DMARC-scan) out(009): 1 INTF 4\n
09:56:12.004 1 EXTFILTER(DMARC-scan) request 1 timed-out
09:56:12.004 2 EXTFILTER(DMARC-scan) killing the external program
09:56:12.004 1 EXTFILTER(DMARC-scan) initialization failed
09:56:17.007 4 EXTFILTER(DMARC-scan) ENQUEUER-3 waiting for restart
09:56:18.011 4 EXTFILTER(DMARC-scan) ENQUEUER-3 waiting for restart
…
10:06:58.011 4 EXTFILTER(DMARC-scan) ENQUEUER-3 waiting for restart
10:06:58.333 2 EXTFILTER(DMARC-scan) closing program input
10:07:13.003 1 EXTFILTER(DMARC-scan) task has not stopped on stdin 
close, trying to kill