Re: hPronto issue

[email protected] Tue, 10 Jan 2017 16:35:01 -0500
Newsgroups gmane.mail.cgatepro.general
Message-ID <[email protected]>
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I am finally giving up and downgrading back to 6.1-8.

No discussion list response and no response to support ticket. Looks like 
CommuniGate is now dead!

Time to research for a new email server.


On Fri, 30 Dec 2016 18:50:42 -0500
  [email protected] wrote:
> Last issue I will bring up is that I do not like now having to go through multiple pages to see all my email. Used to be that you could just scroll and the additional messages would load.
>
> These two issues need to be fixed.
>
>
> On Fri, 30 Dec 2016 11:50:31 -0500
>  [email protected] wrote:
>> So I was able to just confirm that somewhere between 6.1-8 and 6.1-13/14, the hPronto interface has drastically changed in look and has broken the automatic next message option.
>>
>> to confirm, I did the following:
>>
>> 1. Downgraded 6.1-14 to 6.1-8
>> 2. Restarted CG
>> 3. Cleared browser cache
>> 4. Went to the hPronto login page (Here, the page was completely different)
>> 5. Logged in, went to a message, deleted it, and was returned to the list of email messages
>> 6. Updated CG to 6.1-14
>> 7. Restarted CG
>> 8. Cleared browser cache
>> 9. Went to the hPronto login page (Here, the page was completely different again)
>> 10. Logged in, went to a message, deleted it, was taken to the next message
>> 11. Confirmed that the option was correctly set
>>
>> Noted another difference that now both the Preferences --> General and login screens are showing the correct current version number
>>
>> So can someone from Stalker take a look at this? The automatic message option was an irritation from the original roll out and now is broken.
>>
>> Robert
>>
>> On Fri, 30 Dec 2016 10:50:49 -0500
>>  [email protected] wrote:
>>> 6.1.13.3390
>>>
>>> Here is what is in the strings.version.data file in /ope/CommuniGate/WebSkins/hPronto
>>>
>>> cat strings.version.data
>>>
>>>         ProductNameTag = "Pronto!";
>>>         ProductVersionNumber = "6.1.14";
>>>         ProductRevisionNumber = "3419";
>>>
>>> On Fri, 30 Dec 2016 09:48:45 -0600
>>>  Robert Opalko <[email protected]> wrote:
>>>> What is shown in Preferences->General->Version?
>>>>
>>>> (Mine shows 6.1.13 on the splash screen but 6.1.14 in the version page.)
>>>>
>>>> Regards,
>>>> Robert Opalko
>>>> City of Oxford
>>>>
>>>>
>>>> On 12/30/2016 9:44 AM, [email protected] wrote:
>>>>>
>>>>> Just following up...
>>>>>
>>>>> On my hPronto login screen I am still seeing version 6.1.13 but the strings.version.data file is showing 6.1.14. I have cleared all my cache and used several different browsers and even reinstall the rpm.
>>>>>
>>>>> Any ideas?
>>>>>
>>>>> On Thu, 29 Dec 2016 10:03:51 -0500
>>>>>
>>>>> [email protected] wrote:
>>>>>
>>>>>     So I just recently rebuilt my email server on a new host. Old host
>>>>>     was version 6.1-8 and new version was 6.1-13 at install time and I
>>>>>     just updated to 6.1-14. Both old and new are CentOS.
>>>>>
>>>>>     To move over data, I backed up the /var/CommuniGate directory from
>>>>>     the original host and restored to the new host. All ownership
>>>>>     appears to be correct as does the chmod values.
>>>>>
>>>>>     My issue is with the hPronto "Automatically Select Message"
>>>>>     options. On the old host, turning this off, viewing an email, then
>>>>>     deleting the email, would take you back to the email listing. Now,
>>>>>     when I delete the email being viewed, it opens up the next email.
>>>>>     I have tried toggling the option several times and applying the
>>>>>     change in between but the issue still exists.
>>>>>
>>>>>     I do not know if this is a result of the restore from the old host
>>>>>     to a newer version or if it is an issue intruced somewhere from
>>>>>     version 6.1-8 to 6.1-13.
>>>>>
>>>>>     Any ideas?


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<body><div dir="ltr"><p>I am finally giving up and downgrading back to 6.1-8.</p><p>&nbsp;</p><p>No discussion list response and no response to support ticket. Looks like CommuniGate is now dead!</p><p>&nbsp;</p><p>Time to research for a new email server.</p><p>&nbsp;</p><p>&nbsp;</p><p>On Fri, 30 Dec 2016 18:50:42 -0500</p><p> [email protected] wrote:</p><blockquote style="font-style: italic; color: #333333">
<p> Last issue I will bring up is that I do not like now having to go through multiple pages to see all my email. Used to be that you could just scroll and the additional messages would load.</p><p>&nbsp;</p><p> These two issues need to be fixed.</p><p>&nbsp;</p><p>&nbsp;</p><p> On Fri, 30 Dec 2016 11:50:31 -0500</p><p>  [email protected] wrote:</p></blockquote><blockquote style="font-style: normal; color: #666666">
<blockquote>
<p> So I was able to just confirm that somewhere between 6.1-8 and 6.1-13/14, the hPronto interface has drastically changed in look and has broken the automatic next message option.</p><p>&nbsp;</p><p> to confirm, I did the following:</p><p>&nbsp;</p><p> 1. Downgraded 6.1-14 to 6.1-8</p><p> 2. Restarted CG</p><p> 3. Cleared browser cache</p><p> 4. Went to the hPronto login page (Here, the page was completely different)</p><p> 5. Logged in, went to a message, deleted it, and was returned to the list of email messages</p><p> 6. Updated CG to 6.1-14</p><p> 7. Restarted CG</p><p> 8. Cleared browser cache</p><p> 9. Went to the hPronto login page (Here, the page was completely different again)</p><p> 10. Logged in, went to a message, deleted it, was taken to the next message</p><p> 11. Confirmed
  that the option was correctly set</p><p>&nbsp;</p><p> Noted another difference that now both the Preferences --&gt; General and login screens are showing the correct current version number</p><p>&nbsp;</p><p> So can someone from Stalker take a look at this? The automatic message option was an irritation from the original roll out and now is broken.</p><p>&nbsp;</p><p> Robert</p><p>&nbsp;</p><p> On Fri, 30 Dec 2016 10:50:49 -0500</p><p>  [email protected] wrote:</p></blockquote></blockquote><blockquote style="font-style: italic; color: #999999">
<blockquote>
<blockquote>
<p> 6.1.13.3390</p><p>&nbsp;</p><p> Here is what is in the strings.version.data file in /ope/CommuniGate/WebSkins/hPronto</p><p>&nbsp;</p><p> cat strings.version.data</p><p>&nbsp;</p><p>         ProductNameTag = "Pronto!";</p><p>         ProductVersionNumber = "6.1.14";</p><p>         ProductRevisionNumber = "3419";</p><p>&nbsp;</p><p> On Fri, 30 Dec 2016 09:48:45 -0600</p><p>  Robert Opalko &lt;[email protected]&gt; wrote:</p></blockquote></blockquote></blockquote><blockquote style="font-style: normal; color: #B9B9B9">
<blockquote>
<blockquote>
<blockquote>
<p> What is shown in Preferences-&gt;General-&gt;Version?</p><p>&nbsp;</p><p> (Mine shows 6.1.13 on the splash screen but 6.1.14 in the version page.)</p><p>&nbsp;</p><p> Regards,</p><p> Robert Opalko</p><p> City of Oxford</p><p>&nbsp;</p><p>&nbsp;</p><p> On 12/30/2016 9:44 AM, [email protected] wrote:</p></blockquote></blockquote></blockquote></blockquote><blockquote style="font-style: italic; ">
<blockquote>
<blockquote>
<blockquote>
<blockquote>
<p>&nbsp;</p><p> Just following up...</p><p>&nbsp;</p><p> On my hPronto login screen I am still seeing version 6.1.13 but the strings.version.data file is showing 6.1.14. I have cleared all my cache and used several different browsers and even reinstall the rpm.</p><p>&nbsp;</p><p> Any ideas?</p><p>&nbsp;</p><p> On Thu, 29 Dec 2016 10:03:51 -0500</p><p>&nbsp;</p><p> [email protected] wrote:</p><p>&nbsp;</p><p>     So I just recently rebuilt my email server on a new host. Old host</p><p>     was version 6.1-8 and new version was 6.1-13 at install time and I</p><p>     just updated to 6.1-14. Both old and new are CentOS.</p><p>&nbsp;</p><p>     To move over data, I backed up the /var/CommuniGate directory from</p><p>     the original host and restored to the new host. All ownership</p><p>  
    appears to be correct as does the chmod values.</p><p>&nbsp;</p><p>     My issue is with the hPronto "Automatically Select Message"</p><p>     options. On the old host, turning this off, viewing an email, then</p><p>     deleting the email, would take you back to the email listing. Now,</p><p>     when I delete the email being viewed, it opens up the next email.</p><p>     I have tried toggling the option several times and applying the</p><p>     change in between but the issue still exists.</p><p>&nbsp;</p><p>     I do not know if this is a result of the restore from the old host</p><p>     to a newer version or if it is an issue intruced somewhere from</p><p>     version 6.1-8 to 6.1-13.</p><p>&nbsp;</p><p>     Any ideas?</p></blockquote></blockquote></blockquote></blockquote></bloc
 kquote><p>&nbsp;</p></div>
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