Re: [Ext]Re: Pronto stopped working with upgrade

During my entire tenure of 15+ years managing CGP systems on RHEL, my 
update procedure was always:

stop CGP
rpm uninstall old package
rpm install new package
start CGP

Not sure if that was out of habit due to some documented or verbal 
instructions from Stalker, or it's still required/recommended, that's 
just how I did it.

Mark

On 1/11/2017 4:15 PM, [email protected] wrote:
> What OS are you one? I am running on CentOS and I know that after I
> upgraded via the rpm package, I cleared my browser cache and still got
> the old interface. I had to actually also manually restart the
> CommuniGate service in order for the hPronto to start working properly.
>
>
>
> Seems that the rpm installation does not cycle the service.
>
>
>
> Robert
>
>
>
> On Wed, 11 Jan 2017 15:31:12 -0500
>
> bob <[email protected]> wrote:
>
>     Hello.
>
>
>
>     Yesterday I upgraded to 6.1.14 x86 32bit and now Pronto stopped
>     working. I can get to the page via https, and the regular web mail
>     works fine. If I click on pronto, then it just spins forever and
>     never actually launches. I am using firefox. It is a work PC so I
>     dont have the luxury of trying another browser.
>
>
>
>     Bob
>
>
>
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