Re: Pronto stopped working with upgrade

Technical Support <[email protected]> Sat, 14 Jan 2017 13:46:47 +0300
Newsgroups gmane.mail.cgatepro.general
Message-ID <[email protected]>
Hello,

On 2017-01-11 23:31, bob wrote:
> Hello.
>
> Yesterday I upgraded to 6.1.14 x86 32bit and now Pronto stopped
> working.  I can get to the page via https, and the regular web mail
> works fine. If I click on pronto, then it just spins forever and never
> actually launches. I am using firefox.  It is a work PC so I dont have
> the luxury of trying another browser.

Did you try to reset browser cache? Pronto uses lots of JavaScript and 
a mix of scripts from teh newer version with cached older variants may 
cause problems.
This is unlikely to be related to the server operation.

-- 
Best regards,
Dmitry Akindinov

=======================================================================
When answering to letters sent to you by the tech.support staff, make
sure the original message you have received is included into your
reply.

#############################################################
This message is sent to you because you are subscribed to
  the mailing list <[email protected]>.
To unsubscribe, E-mail to: <[email protected]>
To switch to the DIGEST mode, E-mail to <[email protected]>
To switch to the INDEX mode, E-mail to <[email protected]>
Send administrative queries to  <[email protected]>