Re: all messages in inbox have been expunged...any idea how this happened ?
Michael Menge <[email protected]>
| Newsgroups | gmane.mail.imap.cyrus |
|---|---|
| Message-ID | <20180710001216.Horde.bSIoKIvA9H_ZM4lUyPvXwbD@webmail.uni-tuebingen.de> |
Hi, Quoting Chentao Credungtao via Info-cyrus <[email protected]>: > Hi, > > Today a user complained all his messages in the inbox have disappeared > > I checked the log and saw this (I replaced domain and user by > example.com and jdoe) : > > Jul 9 16:42:49 mail cyrus/imaps[14116]: client id: > "x-originating-ip" "192.168.0.217, 10.10.20.12" > Jul 9 16:42:50 mail cyrus/imaps[14116]: Rename: > example.com!user.jdoe -> example.com!user.jdoe. > Jul 9 16:42:50 mail cyrus/imaps[14116]: Expunged 2149 messages from > example.com!user.jdoe > > Any idea how this could happen ? The client is a SOGo webmail > I suspect that "Rename:" line is cut off. It looks like the user tried to move his INBOX, to an folder (unintended drag'n'drop). As the user can not delete his own INBOX, this results in an new folder and in moving the mails from the inbox to that new folder. > PS : I easily restored all email with "unexpunge -a", so no harm > done, but I'd really like to understand what happened... yes, delayed expunge mode is a great help for admins. Don't want to work without it. -------------------------------------------------------------------------------- M.Menge Tel.: (49) 7071/29-70316 Universität Tübingen Fax.: (49) 7071/29-5912 Zentrum für Datenverarbeitung mail: [email protected] Wächterstraße 76 72074 Tübingen ---- Cyrus Home Page: http://www.cyrusimap.org/ List Archives/Info: http://lists.andrew.cmu.edu/pipermail/info-cyrus/ To Unsubscribe: https://lists.andrew.cmu.edu/mailman/listinfo/info-cyrus