Re: suddenly 'User unknown'?

Hi Dan, thanks for the prompt reply. Not sure if I should reply to the
list or direct to you.

lm user/[email protected]                      
user/[email protected] (\HasChildren)

and the directory
/var/spool/imap/domain/b/bradcan.homelinux.com/b/user/brad exists and is
intact.

Sorry I don't I'm not sure about cyrus syslog configuration:

 I have this in rsyslog.conf:

# cyrus imapd
auth.*                            /var/log/auth.log

So I assume auth.log  has the log entries you ask for. Here it is:

Nov 25 11:40:07 dell2600-1 sendmail[4274]: sql auxprop plugin using
mysql engine
Nov 25 11:42:23 dell2600-1 sendmail[4296]: sql freeing memory
Nov 25 11:43:17 dell2600-1 sendmail[4340]: sql auxprop plugin using
mysql engine
Nov 25 11:49:28 dell2600-1 sendmail[4372]: sql freeing memory
Nov 25 11:58:25 dell2600-1 sendmail[3760]: sql auxprop plugin using
mysql engine
Nov 25 11:58:36 dell2600-1 sendmail[4073]: sql freeing memory
Nov 25 12:00:31 dell2600-1 sendmail[4145]: sql freeing memory
Nov 25 12:05:43 dell2600-1 sendmail[4200]: sql freeing memory
Nov 25 12:10:54 dell2600-1 sendmail[4250]: sql freeing memory
Nov 25 14:33:32 dell2600-1 seahorse-daemon[4850]: DNS-SD initialization
failed: Daemon not running
Nov 25 14:33:32 dell2600-1 seahorse-daemon[4850]: init gpgme version 1.1.8
Nov 25 14:45:04 dell2600-1 gnome-keyring-daemon[4848]: dbus failure
unregistering from session: Connection is closed
Nov 26 11:39:21 dell2600-1 seahorse-daemon[10052]: DNS-SD initialization
failed: Daemon not running
Nov 26 11:39:21 dell2600-1 seahorse-daemon[10052]: init gpgme version 1.1.8
Nov 26 13:23:09 dell2600-1 sendmail[10809]: sql auxprop plugin using
mysql engine
Nov 26 13:31:51 dell2600-1 gnome-keyring-daemon[10049]:
GVFS-RemoteVolumeMonitor: Owner :1.31 of volume monitor
org.gtk.Private.GduVolumeMonitor disconnected from the bus; removing
drives/volumes/mounts
Nov 26 13:34:27 dell2600-1 sendmail[3741]: sql auxprop plugin using
mysql engine
Nov 26 13:34:40 dell2600-1 sendmail[4049]: sql freeing memory
Nov 26 15:12:20 dell2600-1 sendmail[4601]: sql auxprop plugin using
mysql engine
Nov 27 12:18:06 dell2600-1 sendmail[4602]: sql auxprop plugin using
mysql engine
Nov 27 13:12:15 dell2600-1 sendmail[3750]: sql auxprop plugin using
mysql engine
Nov 27 13:12:22 dell2600-1 sendmail[3837]: sql freeing memory
Nov 27 13:12:30 dell2600-1 sendmail[3986]: sql freeing memory
Nov 27 13:32:41 dell2600-1 sendmail[4240]: sql freeing memory
Nov 27 13:47:29 dell2600-1 sendmail[4292]: sql freeing memory
Nov 27 13:50:19 dell2600-1 sendmail[4307]: sql freeing memory
Nov 27 13:51:06 dell2600-1 sendmail[4315]: sql freeing memory
Nov 27 15:50:03 dell2600-1 sendmail[4971]: sql freeing memory
Nov 27 18:28:08 dell2600-1 sendmail[5493]: sql freeing memory
Nov 27 22:55:05 dell2600-1 sendmail[6234]: sql freeing memory
Nov 27 22:58:00 dell2600-1 sendmail[6244]: sql freeing memory
Nov 27 23:34:53 dell2600-1 sendmail[6352]: sql freeing memory
Nov 28 00:01:47 dell2600-1 sendmail[6446]: sql freeing memory
Nov 28 01:05:00 dell2600-1 sendmail[6612]: sql freeing memory
Nov 28 03:09:05 dell2600-1 sendmail[6943]: sql freeing memory
Nov 28 13:10:49 dell2600-1 perl: DIGEST-MD5 client step 2
Nov 28 13:12:44 dell2600-1 perl: DIGEST-MD5 client step 3
Nov 28 14:45:18 dell2600-1 perl: DIGEST-MD5 client step 2
Nov 28 14:45:48 dell2600-1 perl: DIGEST-MD5 client step 3
Nov 28 15:03:30 dell2600-1 perl: DIGEST-MD5 client step 2
Nov 28 15:03:58 dell2600-1 perl: DIGEST-MD5 client step 3
Nov 28 15:16:15 dell2600-1 sendmail[9878]: sql freeing memory
Nov 28 23:38:15 dell2600-1 perl: DIGEST-MD5 client step 2
Nov 28 23:38:35 dell2600-1 perl: DIGEST-MD5 client step 3

Perhaps I should change my rsyslog configuration.
https://cyrusimap.org/imap/installing.html has some alternative
instructions.

Will the following be more helpful?

    |local6.*        /var/log/imapd.log|

    |auth.debug      /var/log/auth.log|


On 28/11/2018 16:12, Dan White wrote:
> On 11/28/18 15:21 +0000, Charles Bradshaw via Info-cyrus wrote:
>> My tests while logged in to the server as brad:
>>
>> [root@dell2600-1 brad]# cat /var/log/maillog
>> Nov 27 15:18:35 dell2600-1 sendmail[4798]: wARFIZXZ004798: from=brad,
>> size=44, class=0, nrcpts=1,
>> msgid=<[email protected]>,
>> relay=brad@localhost
>> Nov 27 15:18:35 dell2600-1 sendmail[4799]: wARFIZvh004799:
>> from=<[email protected]>, size=358, class=0, nrcpts=1,
>> msgid=<[email protected]>,
>> proto=ESMTP, daemon=MTA, relay=localhost.localdomain [127.0.0.1]
>> Nov 27 15:18:36 dell2600-1 sendmail[4798]: wARFIZXZ004798:
>> [email protected], ctladdr=brad (500/500),
>> delay=00:00:01, xdelay=00:00:01, mailer=relay, pri=30044,
>> relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (wARFIZvh004799
>> Message accepted for delivery)
>>
>> Nov 27 15:18:36 dell2600-1 sendmail[4801]: AUTH=client,
>> relay=localhost, mech=, bits=0
>> Nov 27 15:18:36 dell2600-1 sendmail[4801]: wARFIZvh004799:
>> to=<[email protected]>, delay=00:00:01, xdelay=00:00:00,
>> mailer=cyrusv2, pri=120358, relay=localhost, dsn=5.1.1, stat=User
>> unknown
>> Nov 27 15:18:36 dell2600-1 sendmail[4801]: wARFIZvh004799:
>> wARFIavg004801: DSN: User unknown
>>
>> Nov 27 15:18:36 dell2600-1 sendmail[4801]: wARFIavg004801:
>> to=<[email protected]>, delay=00:00:00, xdelay=00:00:00,
>> mailer=cyrusv2, pri=31677, relay=localhost [[UNIX:
>> /var/lib/imap/socket/lmtp]], dsn=5.1.1, stat=User unknown
>
> What do your cyrus syslog entries say?
>
>> What cyradmin says:
>>
>> localhost.localdomain> ver
>> name       : Cyrus IMAPD
>> version    : v2.4.17-Invoca-RPM-2.4.17-7.el6 d1df8aff 2012-12-01
>>
>> localhost.localdomain> info user/[email protected]
>> {user/[email protected]}:
>>  duplicatedeliver: false
>>  lastpop: 24-Oct-2013 21:04:43 +0100
>>  lastupdate: 27-Nov-2018 04:00:00 +0000
>>  partition: default
>>  pop3newuidl: true
>>  sharedseen: false
>>  size: 8489796
>
> Does the output of 'lm' look correct?
>
>> and /etc/imapd.conf
>> [root@dell2600-1 brad]# cat /etc/imapd.conf
>> configdirectory: /var/lib/imap
>> partition-default: /var/spool/imap
>> admins: cyrus
>> sievedir: /var/lib/imap/sieve
>> sendmail: /usr/sbin/sendmail
>> hashimapspool: true
>> sasl_pwcheck_method: auxprop
>> #
>> sasl_auxprop_plugin:sql
>> #
>> allowplaintext: no
>> unixhierarchysep: yes
>> virtdomains: userid
>> #
>

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