Re: Mailbox NonExistent after upgrade 2.3.7 to 3.4.8

Sander ter Steege <[email protected]> Tue, 13 May 2025 10:03:55 +0200
Newsgroups gmane.mail.imap.cyrus
Message-ID <[email protected]>
Hi Mark,

Thanks for your time looking into my problem.

On 5/7/25 10:23, [email protected] wrote:
> Hi Sander,
> 
>> Upgrade goes smoother than I anticipated, except for one mailbox in 
>> the defaultdomain which keeps being NonExistent.
> 
> That is odd yes. Those are meant to be folders that are in a hierarchy, 
> but do not exist as folders by themselves.
> 
> Do these (above) really return different folder names to the ones you 
> ask to view?
> 
> lm user.sander
> user.validuser
> 
> Or was that just an oversight?

No, this was just an oversight sorry. I started to anonymize the output, 
but decided there is no sensitive data in there ;-)

> Anyhow, it may be worth running ``ctl_mboxlist -d`` on the new and old 
> servers to see what the output looks like for that particular folder.
> 
> Did the folder have any messages in it on the old install of Cyrus?

The mailbox that does not work has a lot of messages (30k+), the mailbox 
that does work only 1300.

> It /may/ be possible to run ``md user.sander`` in cyradm to make it exist.

My cyradm does not know the md command..

When I check the permissions of both folders, they do seem the same.
localhost> lam user.sander
sander lrswipkxtea
localhost> lam user.johan
johan lrswipkxtea

-- 
Met vriendelijke groet,

Sander ter Steege.


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