Re: some users cannot get to their files...

On Mon, 15 Mar 2010, Troy Campbell wrote:
> Sorry I forgot to mention in my previous post that I'm also having a problem
> in that some users are not seeing the data in their folders.  The client
> is Outlook 2003 or 2007.  I'm not sure if it's related to the high I/O wait?

Please elaborate on "not seeing the data in their folders".

Do you mean that some messages are missing but others appear?

Do you mean that all messages are missing?

> The files MBX mail folder that I've been able to discern.

By this, do you mean that you are using mbx mailbox format?

If it is mbx format, the maibox should be a file in the user's home
directory with name INBOX, and the very first line of the file should
contain "*mbx*".  Please verify this.

If, instead, the mailboxes are in a /var/spool/mail directory umder the
user name, e.g., /var/spool/mail/troy, then the first line probably starts
with the word "From " followed by other stuff.  If that is the case, then
you are using traditional UNIX mailbox format.

Appoximately how many messages are in a typical user's maibox, and
approximately what size are the files?  I don't need exact values, but
rather something like "users typically have about 1,000 messages and
their maiboxes are about 5MB".

> This was an
> upgrade from another UW imap installation.  That one shows this
> for the version:
> * OK [CAPABILITY IMAP4REV1 LITERAL+ SASL-IR LOGIN-REFERRALS STARTTLS AUTH=LOGIN] x.y.fedex.com IMAP4rev1 2004.357NCS at Mon, 15 Mar 2010 15:14:12 -0600 (MDT)

I have no idea what the "NCS" in the version means, other than it was
modified by a third party.

-- Mark --

http://panda.com/mrc
Democracy is two wolves and a sheep deciding what to eat for lunch.
Liberty is a well-armed sheep contesting the vote.
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