Re: Need help (Problem sending email)

support wrote:
> Neomail has been working on this server for 2.5 years now.
> All of a sudden today when any user that logs in tries to send an email 
> thru neomail this error is received:
> 
> Error Sending Mail
> Sorry, there was a problem sending your message.
> Please click your browser's Back button,
> check your message, and try again.
> 
> Nothing that I am aware of has changed.
> POP3 and Sendmail using email clients still is working 100%, just 
> neomail won't send an email.
> No errors in the neomail.log, none in the servers maillog.
> 
> Anyone have a clue where to look?
> 
> Richard

Richard,

  From the FAQ ( http://www.neomail.org/FAQ ):

Q. When I try to send mail, I always get an error message saying there's 
a problem sending my message!  Sometimes the message will even go 
through just fine.

A. NeoMail determines how the message sending attempt went by looking at 
your sendmail binary's exit status.  If it is non-zero, the error page 
is displayed.  Depending on your actual MTA and whether you're using a 
real sendmail binary or a sendmail compatibility binary, lots of things 
could cause sendmail to exit with non-zero status.  If you're sending to 
a local user that doesn't exist, sendmail will know, and exit with an 
error code.

Another common cause is that someone updated sendmail's /etc/aliases 
file with a bad entry, or didn't run newaliases, causing sendmail to 
raise a non-fatal error, and confusing NeoMail.

Barring a sendmail (or whatever you use as a mailer) problem, check to 
make sure that neomail can actually access/see/execute the sendmail 
program. Rest assured, though, _something_ has changed. Double check 
your logs for errors, or even anomalies.

  Tod.


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