Re: user-visible goals

On Feb 1, 2004, at 8:31 PM, Keith Moore wrote:
> Who said users were realistic?  We're talking about what users want,
> not what they can get.

Maybe you are. I'm looking to find what we can build, not what we can 
promise.

> p.s. If you use the term "return receipt" you need to define what
> you mean.  There's not a single obvious meaning of the term, and the
> differences between the meanings are significant.  Terms like
> "delivery notification" "receipt notification" and "read notification"
> are more precise, but even then there can be a lot of wiggle room.
>

true, and thanks for clarifying. And perhaps all can be allowed, if the 
receiving user permits it, but I think my initial intent was "delivery 
notification" (it's stuffed in their mailbox), because that's what most 
existing sites that support this support, but users are probably hoping 
for "read/open notificiation" (someone looked at it), which is what 
Lotus Notes hopes to provide, and does so very badly.