Re: user-visible goals

Paul Crowley <[email protected]> 02 Feb 2004 08:29:07 +0000

Newsgroups	gmane.mail.ng
Message-ID	<[email protected]>

Chuq Von Rospach <[email protected]> writes:
> On Feb 1, 2004, at 8:31 PM, Keith Moore wrote:
> > Who said users were realistic?  We're talking about what users want,
> > not what they can get.
> 
> Maybe you are. I'm looking to find what we can build, not what we can
> promise.

That's true, but it can be useful first to noodle on what mail system
users would ideally prefer, and only second to consider what of those
goals we can deliver, and to what extent.

I would say also

-- Users want messages delivered ASAP.

-- Users are particularly keen to have almost instantaneous delivery
of short messages where possible (for IM like applications)

-- Users want to know which messages are in response to which and what
discussions they form part of.
-- 
  __  Paul Crowley
\/ o\ [email protected]
/\__/ http://www.ciphergoth.org/