Re: list of user-visible goals

On 5-feb-04, at 2:29, Keith Moore wrote:

> I've attempted to collect a list of user-visible goals that people 
> have sent in and to loosely organize them.  I've probably missed a few 
> by accident.  I deliberately left out a couple of goals that I 
> couldn't see how to express from a user's point-of-view.

> Anyway, take a look, and feel free to fill in any gaps you see.

What I'm missing:

- users want to be able to use email in ad-hoc environments where no 
servers are available and/or make use of ad-hoc environments to 
expedite mail delivery (especially of large messages)

- users want copies of their mail to be kept

- user don't want copies of stuff that's already sitting elsewhere to 
be added to their mail copy store

- users want to be sure that mail they send is delivered unaltered

- users want automated format and maybe even language conversion where 
appropriate

- users want to receive messages unaltered

- users want to see quotes of other messages

- users don't want to download quotes of other messages

- users want to be certain that quotes of other messages are authentic

- users want quotes of other messages to be suppressed or displayed in 
a particular format

- users want to be able to request copies of messages that they know 
exist but don't have (accidentally deleted, older message when new to 
mailinglist)

- users want to know what happened to messages in transit

- users don't want all kinds of mail programs to insert their life 
history into messages leading to excessive headers

- users want to be notified *immediately* when they have new mail 
without having to activily check for it continously