Re: Mails stuck in preprocess after queue repair

Kai Peter <[email protected]> Thu, 27 Apr 2017 12:57:24 +0200
Newsgroups gmane.mail.qmail.general
Message-ID <[email protected]>
On 2017-04-27 08:48, Oliver Welter wrote:
> Good Morning,
> 
> I need some help to understand and troubleshoot my situation and hope
> somebody can provide some insight.
> 
> Situation: I used "qmHandle" to delete messages from the queue after
> been hit by a spam wave. The script had problems to terminate qmail so 
> I
Depending on the problem, perhaps you can check at the top of qmHandle 
if the start/stop commands fits to your config/installation.

> used "killall qmail-remote" to assist. After cleaning the queue I used
qmail-remote? Hanging remote connections? Anyway.
> "svc -d/-u" on qmail-smtpd and qmail-send to restart the services.
> 
> Even if I can see both process running, the incoming messages end up in
> the "preprocess" queue and never get further. What process is
> responsible for handling those messages and how can I restart it? The
> only thing that helped now was a restart of the full server...
qmail-send should be the responsible process. From the given info I 
assume that it was not stopped correctly. This could take a while. The 
"preprocess" could indicate that incomplete messages were stuck in the 
queue.

Kai
> 
> best regards
> 
> Oliver

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