Re: Mails stuck in preprocess after queue repair

Hello Kai,

Am 27.04.2017 um 12:57 schrieb Kai Peter:
> On 2017-04-27 08:48, Oliver Welter wrote:
>> Good Morning,
>>
>> I need some help to understand and troubleshoot my situation and hope
>> somebody can provide some insight.
>>
>> Situation: I used "qmHandle" to delete messages from the queue after
>> been hit by a spam wave. The script had problems to terminate qmail so I
> Depending on the problem, perhaps you can check at the top of qmHandle
> if the start/stop commands fits to your config/installation.

It does, it references svc -u/-d which usually works.

>> used "killall qmail-remote" to assist. After cleaning the queue I used
> qmail-remote? Hanging remote connections? Anyway.
>> "svc -d/-u" on qmail-smtpd and qmail-send to restart the services.
>>
>> Even if I can see both process running, the incoming messages end up in
>> the "preprocess" queue and never get further. What process is
>> responsible for handling those messages and how can I restart it? The
>> only thing that helped now was a restart of the full server...
> qmail-send should be the responsible process. From the given info I
> assume that it was not stopped correctly. This could take a while. The
> "preprocess" could indicate that incomplete messages were stuck in the
> queue.

As said, I did a "svc -d qmail-send" which returned without error, so 
I'd assume it was stopped (but to be honest I did not check it). The 
problem is that the preprocessing is not working even after trying to 
start/restart qmail-send.

I will take care on that the next time - I am very sure it wont take too 
long....

best regards

Oliver


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