Re: Question for email gurus: email threads and CRM114

On Sun, Sep 28, 2008 at 11:47:06PM +0200, Ger Hobbelt wrote:
> I thought email threads were 'tracked' by email readers using the

point has been extensively addressed time ago when the sfid idea went
into mainline. Basically, MUAs _should_ keep all *_id: and references:
fields intact, _must_ ignore (comments) for msg relations (threading,
ordering, etc), _must_ not alter the true data (ie purging comments 
is still allowed), except for appending new data (IDs) where allowed.

Situation varies a lot between MUAs in use. So the sfid trick might 
_not_ work in some case (that's why IMAP, server-side classification 
is far more robustand replicable).

> Does anyone have production site experience with this (I'm talking
> multi-user setups here, where you'd actually have a help desk to
> harrass when you are Mr. User)

That said, I'm not a mail-guru, that's Fidelis: iirc he's deplyed his
sfid in a system with a fairly large userbase.

-- 
paolo

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