Re: Website link for 62.48.149.231

Hello,

Henrique Manuel dos Reis Simal wrote:
> Good afternoon,
> 
> As I related this "customer doesn´t have any mail server", because this IP was assigned to another customer. This is IP is used to access internet and to send mails to our server(By our customer). We are an ISP and we have mail service (smtp), that our customers use by sending mails (Outlook -> SMTP Server).
> 
> Their internet access (IP 62.48.149.231), sends packets (mails, GETS to internet pages, etc)....
> If you have problems  understanding the network flow tell me and I'll explain better.

I understand the flow perfectly. You're not understanding the removal 
system.

Reverse DNS for 62.48.149.231 currently points to 
adsl-62-48-149-231.ptprime.net. This would suggest possible contact 
addresses for the administrator of this machine being postmaster or 
abuse at either adsl-62-48-149-231.ptprime.net (customer) or ptprime.net 
(ISP). Now you've already said that the customer does not have a mail 
server so clearly no addresses @adsl-62-48-149-231.ptprime.net are going 
to work. However, there are also no working mail servers for the 
ptprime.net domain (at least none that I can connect to), which means 
that there is no working contact address for anyone associated with this 
IP. Having a working contact address is the thing you need to be removed 
from DSBL.

So, you need to either get the mail server for the ptprime.net working 
so that you can read emails sent to postmaster or abuse at that domain, 
or you need to change reverse DNS for 62.48.149.231 to use a domain for 
which there *is* a working postmaster or abuse contact address. Only 
then can this IP be removed from DSBL (and that is by using the removal 
system on the DSBL website).

Regards, Paul.