RE: 207.219.65.203

Alexey:

I realize how I got on the blacklist and actually applaud the reasons that
we were put on it, however, the problem (a virus) was rectified and we
should be able to appeal immediately for removal from the blacklist. Your
methods of nslookups to validate the ownership show the age and technical
standards you have applied;
1)you are not the ARPA police, it is not your responsibility to insure that
all ARPA records reflect what you need to manage your business.
2)to rely on human being timely and accurate is poor basis for any
assumption.

Your system insisted that the response be sent to the in-addr.arpa (reverse
lookup), which in our case is the ISP host (a/k/a Telus Clair.net) your
automated attendant gave no other ability to allow the response to be
returned to the real administrator (Doellken-Woodtape). Every other
Blacklist service(SORBS etc...)were able to accommodate the fact that the
POSTMASTER address was not the same as the reverse lookup name. 

As a result of your oversight/irresponsibility we are unable to clear our
name indefinitely because our ISP does not list our in-apra address in the
reverse listing and therefore never receive your attending message to clear
our IP address. This has be going on since Aug 24th.....


Shaun





-----Original Message-----
From: Alexey Lobanov (dsbl) [mailto:[email protected]]
Sent: Tuesday, September 06, 2005 2:33 PM
To: Shaun Patten
Cc: '[email protected]'
Subject: Re: [DSBL-Contact] 207.219.65.203


Hello Shaun,

On 06/09/05 22:08, Shaun Patten wrote:

> Dear DSBL Administrators:
> 
> I can only describe your arrogance as beyond the pale!
> 
> Why, you think your process is infallible or beyond reproach is nothing
> short of pure unadulterated arrogance. I am sure that while you save your
> customers losses due to spamming you are costing many companies valuable
> communications because you and/or your process thought  they should be on
> your list. 
> 
> In my case your system errors

Could you please clarify: what "system errors" do you mean? I see no any
evidences of DSBL errors at http://dsbl.org/listing?207.219.65.203 .

For sure, your host should be instantly delisted in case of any DSBL errors.

Best,
Alexey
DSBL volunteer

> have blocked my companies ability to do
> business, my company is not a spammer nor, relayer nor, in any way, shape
> or, form an eMail centric business, however, we do depend on the ability
to
> correspond with our customers and associates, which  your little list has
> effectively halted. Your web sites atitude is to make infantile
suggestions
> and imposes time lines that are both unacceptable and irresponsible. While
I
> know that I am powerless to change your process, I am not powerless to
> change opinion.
> 
> 207.219.65.203
> 
> Shaun Patten
> Manager IT, Doellken-Woodtape Ltd.
> 
>