WHMCS email template listed in RAZOR2_CHECK

QuickHostUK <[email protected]> Sun, 11 Sep 2016 15:12:08 +0100
Newsgroups gmane.mail.spam.razor.user
Message-ID <[email protected]>
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Hi There,

Been having massive issues with our WHMCS mails ending up in spam folders.

We have the usual (SPF,DKIM,DMARC,AUTH) enabled via cPanel.

I've finally found the cause and I believe this relates to the fact that 
we were victim of a pretty large email spoofing scam a few months back:

Just Google "quickhostuk spoof"

Now it now seems our WHMCS standard email templates checksum is listed 
at SpamAssassin RAZOR2_CHECK.

I've tested this by sending from our usual WHMCS address via SMTP and 
mail is testing OK. Then sending a welcome mail (for example) from WHMCS 
and mail tests show its listed and delivered to spam folder:

https://www.mail-tester.com/web-50an7M

Here you will see a blank email template that just says "test" with the 
standard WHMCS themeing on it.

===
-0.365 RAZOR2_CF_RANGE_51_100 Razor2 gives confidence level above 50%
-2.43 RAZOR2_CF_RANGE_E8_51_100 Razor2 gives engine 8 confidence level 
above 50%


  -1.729 RAZOR2_CHECK Listed in Razor2 (http://razor.sf.net/)

I was wondering if you had any ideas at all on a work around on this? as 
changing all of the email templates would be a headache and we really 
like the standard WHMCS email templates. Really hoping your experience 
in the industry can point us in the right direction.

Many Thanks.

-- 
Kind Regards,

Kevin M



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    <meta http-equiv="content-type" content="text/html; charset=utf-8">
  </head>
  <body text="#000000" bgcolor="#FFFFFF">
    <meta http-equiv="content-type" content="text/html; charset=utf-8">
    <p style="box-sizing: border-box; margin: 0px 0px 10px; color:
      rgb(51, 51, 51); font-family: &quot;Open Sans&quot;, sans-serif;
      font-size: 16px; font-style: normal; font-variant-ligatures:
      normal; font-variant-caps: normal; font-weight: normal;
      letter-spacing: normal; orphans: 2; text-align: start;
      text-indent: 0px; text-transform: none; white-space: normal;
      widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;
      background-color: rgb(255, 255, 255);">Hi There,</p>
    <p style="box-sizing: border-box; margin: 0px 0px 10px; color:
      rgb(51, 51, 51); font-family: &quot;Open Sans&quot;, sans-serif;
      font-size: 16px; font-style: normal; font-variant-ligatures:
      normal; font-variant-caps: normal; font-weight: normal;
      letter-spacing: normal; orphans: 2; text-align: start;
      text-indent: 0px; text-transform: none; white-space: normal;
      widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;
      background-color: rgb(255, 255, 255);">Been having massive issues
      with our WHMCS mails ending up in spam folders.</p>
    <p style="box-sizing: border-box; margin: 0px 0px 10px; color:
      rgb(51, 51, 51); font-family: &quot;Open Sans&quot;, sans-serif;
      font-size: 16px; font-style: normal; font-variant-ligatures:
      normal; font-variant-caps: normal; font-weight: normal;
      letter-spacing: normal; orphans: 2; text-align: start;
      text-indent: 0px; text-transform: none; white-space: normal;
      widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;
      background-color: rgb(255, 255, 255);">We have the usual
      (SPF,DKIM,DMARC,AUTH) enabled via cPanel.</p>
    <p style="box-sizing: border-box; margin: 0px 0px 10px; color:
      rgb(51, 51, 51); font-family: &quot;Open Sans&quot;, sans-serif;
      font-size: 16px; font-style: normal; font-variant-ligatures:
      normal; font-variant-caps: normal; font-weight: normal;
      letter-spacing: normal; orphans: 2; text-align: start;
      text-indent: 0px; text-transform: none; white-space: normal;
      widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;
      background-color: rgb(255, 255, 255);">I've finally found the
      cause and I believe this relates to the fact that we were victim
      of a pretty large email spoofing scam a few months back:</p>
    <p style="box-sizing: border-box; margin: 0px 0px 10px; color:
      rgb(51, 51, 51); font-family: &quot;Open Sans&quot;, sans-serif;
      font-size: 16px; font-style: normal; font-variant-ligatures:
      normal; font-variant-caps: normal; font-weight: normal;
      letter-spacing: normal; orphans: 2; text-align: start;
      text-indent: 0px; text-transform: none; white-space: normal;
      widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;
      background-color: rgb(255, 255, 255);">Just Google "quickhostuk
      spoof"</p>
    <p style="box-sizing: border-box; margin: 0px 0px 10px; color:
      rgb(51, 51, 51); font-family: &quot;Open Sans&quot;, sans-serif;
      font-size: 16px; font-style: normal; font-variant-ligatures:
      normal; font-variant-caps: normal; font-weight: normal;
      letter-spacing: normal; orphans: 2; text-align: start;
      text-indent: 0px; text-transform: none; white-space: normal;
      widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;
      background-color: rgb(255, 255, 255);">Now it now seems our WHMCS
      standard email templates checksum is listed at SpamAssassin
      RAZOR2_CHECK.</p>
    <p style="box-sizing: border-box; margin: 0px 0px 10px; color:
      rgb(51, 51, 51); font-family: &quot;Open Sans&quot;, sans-serif;
      font-size: 16px; font-style: normal; font-variant-ligatures:
      normal; font-variant-caps: normal; font-weight: normal;
      letter-spacing: normal; orphans: 2; text-align: start;
      text-indent: 0px; text-transform: none; white-space: normal;
      widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;
      background-color: rgb(255, 255, 255);">I've tested this by sending
      from our usual WHMCS address via SMTP and mail is testing OK. Then
      sending a welcome mail (for example) from WHMCS and mail tests
      show its listed and delivered to spam folder:</p>
    <p style="box-sizing: border-box; margin: 0px 0px 10px; color:
      rgb(51, 51, 51); font-family: &quot;Open Sans&quot;, sans-serif;
      font-size: 16px; font-style: normal; font-variant-ligatures:
      normal; font-variant-caps: normal; font-weight: normal;
      letter-spacing: normal; orphans: 2; text-align: start;
      text-indent: 0px; text-transform: none; white-space: normal;
      widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;
      background-color: rgb(255, 255, 255);"><a
        href="https://www.mail-tester.com/web-50an7M" class="autoLinked"
        target="_blank" rel="noreferrer" style="box-sizing: border-box;
        background-color: transparent; color: rgb(0, 85, 136);
        text-decoration: none;">https://www.mail-tester.com/web-50an7M</a></p>
    <p style="box-sizing: border-box; margin: 0px 0px 10px; color:
      rgb(51, 51, 51); font-family: &quot;Open Sans&quot;, sans-serif;
      font-size: 16px; font-style: normal; font-variant-ligatures:
      normal; font-variant-caps: normal; font-weight: normal;
      letter-spacing: normal; orphans: 2; text-align: start;
      text-indent: 0px; text-transform: none; white-space: normal;
      widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;
      background-color: rgb(255, 255, 255);">Here you will see a blank
      email template that just says "test" with the standard WHMCS
      themeing on it.</p>
    <p style="box-sizing: border-box; margin: 0px 0px 10px; color:
      rgb(51, 51, 51); font-family: &quot;Open Sans&quot;, sans-serif;
      font-size: 16px; font-style: normal; font-variant-ligatures:
      normal; font-variant-caps: normal; font-weight: normal;
      letter-spacing: normal; orphans: 2; text-align: start;
      text-indent: 0px; text-transform: none; white-space: normal;
      widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;
      background-color: rgb(255, 255, 255);">===<br style="box-sizing:
        border-box;">
      -0.365 RAZOR2_CF_RANGE_51_100 Razor2 gives confidence level above
      50%<br style="box-sizing: border-box;">
      -2.43 RAZOR2_CF_RANGE_E8_51_100 Razor2 gives engine 8 confidence
      level above 50%</p>
    <h1 style="box-sizing: border-box; margin: 20px 0px 10px; font-size:
      1.6em; font-family: Raleway, &quot;Helvetica Neue&quot;,
      Helvetica, Arial, sans-serif; font-weight: 700; line-height: 1.1;
      color: rgb(51, 51, 51); font-style: normal;
      font-variant-ligatures: normal; font-variant-caps: normal;
      letter-spacing: normal; orphans: 2; text-align: start;
      text-indent: 0px; text-transform: none; white-space: normal;
      widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;
      background-color: rgb(255, 255, 255);">-1.729 RAZOR2_CHECK Listed
      in Razor2 (<a href="http://razor.sf.net/" class="autoLinked"
        target="_blank" rel="noreferrer" style="box-sizing: border-box;
        background-color: transparent; color: rgb(0, 85, 136);
        text-decoration: none;">http://razor.sf.net/</a>)</h1>
    <p style="box-sizing: border-box; margin: 0px 0px 10px; color:
      rgb(51, 51, 51); font-family: &quot;Open Sans&quot;, sans-serif;
      font-size: 16px; font-style: normal; font-variant-ligatures:
      normal; font-variant-caps: normal; font-weight: normal;
      letter-spacing: normal; orphans: 2; text-align: start;
      text-indent: 0px; text-transform: none; white-space: normal;
      widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;
      background-color: rgb(255, 255, 255);">I was wondering if you had
      any ideas at all on a work around on this? as changing all of the
      email templates would be a headache and we really like the
      standard WHMCS email templates. Really hoping your experience in
      the industry can point us in the right direction.</p>
    <p style="box-sizing: border-box; margin: 0px 0px 10px; color:
      rgb(51, 51, 51); font-family: &quot;Open Sans&quot;, sans-serif;
      font-size: 16px; font-style: normal; font-variant-ligatures:
      normal; font-variant-caps: normal; font-weight: normal;
      letter-spacing: normal; orphans: 2; text-align: start;
      text-indent: 0px; text-transform: none; white-space: normal;
      widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;
      background-color: rgb(255, 255, 255);">Many Thanks.</p>
    <pre class="moz-signature" cols="72">-- 
Kind Regards,

Kevin M


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