White/Black List Interface Is *NOT* User Friendly

"Peter Pepper" <[email protected]>
Newsgroups gmane.mail.spam.spamcop.email
Organization spamHandler.com
Message-ID <[email protected]>
Let me specify a few problems with it:

* Only 15 addresses displayed per page; and no option to change this. Why
can't I just see all of addresses on one page?

* There is no way to go to a particular page. The user must hit the 'Next'
button to goto their desired page. This morning I had 25 pages in my
whitelist (see my follow-up post to find out why so many). Do you know how
frustrating it is to hit the 'Next' button 25 times just to get to the last
page? (After a while I figured out I could change the 'page=' argument
within the URL, but I seriously doubt if the average user would catch on to
that.)

* If a user deletes an address (let's say on page 25), the system returns
the user to the first page therefore causing the user to hit the 'Next'
button 25 more times to get back to their desired location. Very frustrating
indeed.

* There is no way to edit the address itself. A user must delete the address
and then add it back if it simply needs to be updated.

* There is no way to select all the addresses to delete. A user must
manually click EVERY selection checkbox to select them all. Let's see, if I
had wanted to delete my entire whitelist this morning, I would have had to
manually click 375 checkboxes  (25 pages x 15 addresses per page = 375
checkboxes) to delete them. And that doesn't include all the 'Next' button
clicks to just get to the desired pages.

I spent over a hour cleaning up my whitelist this morning. Whereas if it
were a properly designed and user friendly interface it should have taken no
more than 2 minutes. The White/Black List Interface Is *NOT* User Friendly
at all and is a big time-consumer.

For a white/black listing interface, PLEASE implement what SC had before SC
implemented the Horde system. Just give us a big text box where we can cut
and paste a list of addresses to submit. It certainly would make my life
easier. Keep it simple stupid.

Or at the very least give us the option to see ALL of our white/black list
entries on ONE page.

Rant - Over and out.

PP
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