Re: I know you're tired of hearing this, but ... re FAQs

Blammo <[email protected]>
Newsgroups gmane.mail.spam.spamcop.help
Organization RM Gates
Message-ID <[email protected]>
On 30 Jun 2005 WazoO entered spamcop.help and left
news:[email protected]: 

> One person stated that "Help" suggested "help for that web page"

That's kinda silly, but doesn't surprise me.

> I just re-named the "Forum FAQ" links on the Forum pages as
> someone complained that "Forum FAQ" sounded like "use
> of the Frum issues" ....

That's what I would expect too, because that's what it usually is, but it's 
usually a small FAQ link off to the side or in the main forum menu. However 
I see one forum where the FAQ topics and forum use FAQ are combined.
(ahh! I didn't listen to the shouts, I went in a forum, close window...)

> today, a new user bitched that "the"
> SpamCop FAQ was opaque, didn't have answers, etc, but
> figured the "SpamCop FAQ" links on the Forum pages would
> take him right back to the same FAQ ...
> 

Hmm, maybe "Most popular FAQs answered in the forum FAQ". Maybe that's too 
long?

> Still missing the main point it seems ... two different systems, under
> control of different people ... thus far, I'm still a bit of a free
> agent, but I have no access to the "main help system"
> 

That's what I gathered, but you mentioned something about the opening page 
in response to something about the FAQ-O-Matic, that's where I opened my 
mouth.

> and again, you were/are one of the vocal ones talking about
> the (FAQ) issue ... I must still be missing something ..
> 

Maybe you are expecting something from me? I'm just adding input, sounds 
like you heard it all before. Someone mentioned FAQ and I offered my 
opinion. You are probably donating your time and doing the best you can. I 
think that about sums it up.

I'm just kidding about the forums you know...

-- 
| Ric
|
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