Re: Need Support to recover lost e-mail

"J G" <[email protected]> wrote in message news:[email protected]...
> >
> > "bseymour" <[email protected]> wrote in message
> > news:[email protected]...
> > My wife was downloading email from spamcop yesterday when the computer
> > crashed, HARD. She saw a number of new messages right before the crash,
bug
> > after restarting there was nothing. I checked her account via WebMail
and
> > the messages were gone, downloaded.
> >
> > Is there any way the SpamCop team could help us recover those messages?
> >
> > Thanks in advance...
> >
> Did you look into the inbox file itself (inbox no extension)?  You might
> have just blown the index file, but I don't use outlook distress, so not
> so sure.  I believe the Inbox should be a plain text file...

Not said or agreed to, so the next question would be what version
of Outlook Express is in use.  File storage implementation changed
immensely between versions 3,4, and 5 ... 6 just carried on with 5's
game plan.  If we go with OE6 .... file extension in question is .dbx

OE6 | Tools | Options | Maintenance | Store Folder
This shows you where the .dbx files are stored (an allows one
to move them somewhere else)
folders.dbx keeps track of all the folders, sub-folders, newsgroups
subscribed to, etc.  Inbox.dbx is the InBox data, etc.

Data sites include http://www.oehelp.com/ (dbxtract used to be free)
which also links to http://insideoe.tomsterdam.com/ ... if the
problems aren't described in these links, you don't have a problem <g>