Re: Listed on the blacklist and can't find out why

"Wallace, David K." <[email protected]> wrote in message
news:[email protected]
> Over the last 2 days, our company's domain has been listed on
> SpamCop's black list.  We have been given the following reason:
> a.. System has sent mail to SpamCop spam traps in the past week (spam
> traps are secret, no reports or evidence are provided by SpamCop)

There were additional sub-links from the route you got to that
information you pasted which talks about some of the reasons a server
might be hitting spamtraps.  You should read that.

> Based on your definition of "Spam Traps", I'm going to make the
> following assumption:

Don't make any assumptions about spamcop spamtraps except that they are
email addresses which have never been used and therefore there is no way
that they could have ever subscribed to anything and so therefore the
only 'lists' they would be on would be spammerlists.

Even if I don't know anything about spamcop's spamtraps, the assumption
you posted is not correct.

> 2. How do we find out what email address or domain you are referring
> to?  If this is an accidental error by a user who has misspelled a
> users address, how can I stop it unless I know what is being done
> wrong?

When you were headed toward the words you pasted above, you most likely
passed by the links on this page http://www.spamcop.net/bl.shtml
SpamCop Blocking List Details -- with links to this page
http://www.spamcop.net/fom-serve/cache/75.html Help for abuse-desks and
administrators -- which has links to such information as
http://www.spamcop.net/fom-serve/cache/329.html Why are auto responders
bad? -- which is one cause of hitting spamtraps.

> I feel like I'm looking for a ghost, because I know mass emails are
> not being sent out from my company, but I have nothing else to search
> for to find the root cause of the issue.

-- 
Mike Easter
kibitzer, not SC admin