Re: How to contact somebody sending a complaint.

"Benoit Panizzon" <[email protected]> wrote in message
news:[email protected]...
<snip>
> My Question is:
>
> If [email protected] ist blocklisted because of the sayd auto
'ack' of
> incoming complaints. Would an reply sent from
'[email protected]'
> sent to the same ID also be blocked?
>
> Does spamcop block the sender address '[email protected]' or does
it block
> everything sent to [email protected] because it knows it
sent that
> complaint to [email protected].

I don't know what spamcop does about autoacks to tracking id's, but
in general spamcop blocks IP addresses, not email addresses.

Reporters have an option to receive all answers including autoacks.
If you are sending auto acks, then if the reporter doesn't want
them, they would be dropped.  Possibly if you answer the challenge,
you will be able to send a message to the reporter.

Just because the company says that they have a registered mailing
list doesn't mean that they have a confirmed subscription list.
IIUC, those who have a confirmed subscription list can look at the
email and identify it as being registered even if it has been
munged by spamcop.  If the reporter munged it, then maybe not.

I am really glad that you are making your customers clean up their
trojanized machines!

Miss Betsy