Re: No Reports Files

Don Wannit <[email protected]> Thu, 18 May 2006 21:56:14 -0700
Newsgroups gmane.mail.spam.spamcop.user
Organization SpamCop
Message-ID <[email protected]>
Mike Easter wrote:

> Ejo wrote:
> 
>>Mike Easter wrote:
> 
> 
>>>I cannot compute that.  I am hearing and not hearing that you can
>>>quick report.
> 
> 
>>Some words from ejo then, maybe that offers some help. I went exactly
>>through this ordeal, after I explained my problem to don at
>>[email protected], I got the reply that you have to fix this
>>under preferences at the reporting server, there should be an option
>>that allows you to enable quick reporting. If it is off (the default
>>apparently) then turn it on, that causes the quick reports to go
>>through the system. I'm not sure whether everybody has this option
>>under preferences and whether my preferences were patched by Don.
> 
> 
> I understand your story.  It is the same as mine.
> 
> My current understanding is that those who are not flagged or enabled as
> quick report do not have that as a preference.
> 
> But, the poster Jim said:
> 
> Jim wrote:
> 
>>I am a paid user and I am not flagged for quick reporting.
>>
>>  I don't even have the option to not receive quick reports.
>>
>>   I am also seeing the "no report file" when I submit quick reports.
> 
> 
> 
> I can't compute that combination/sequence of declarative statements.

This seems to be both a feature and a bug.  Separately.

It appears as though users who have not been authorized to
do Quick Reporting (I am one who has not) do *not* have that
option showing up in their Preferences.  If you have not
requested the Deputies to enable Quick Reporting on your SC
reporting account, then that option will not appear for you.
You can't turn it on nor turn it off.  This is a feature.

The first problem seems to be that the default for that setting
is "On", so that Quickreporting result emails are not sent.
This is arguably either a bug or a feature, depending on
your point of view.

The second problem seems to be that said option does not
just stop the result email being sent after the report has
been made, it also shorts the report directly to ground.
This would seem to be a bug; SC is not performing as
we have been told it should.

And since those users do not have the option presented
to turn that option on or off, they have no way to alter
that default behavior which is to prevent quick reports
altogether.  This is arguably either a bug or a feature :-)

-- 
Don Wannit <edb2000 -at- spamcop.net>
A paid SpamCop user since 1999