Re: Archives not seen

Wednesday, October 9, 2024, 2:35:24 PM, you wrote:

> Hello Tom,

> Wednesday, October 9, 2024, 9:54:47 AM, you wrote:



>> Wednesday, October 9, 2024, 12:58:49 PM, you wrote:

>>> Hello Tom,

>>> Wednesday, October 9, 2024, 8:02:38 AM, you wrote:



>>>> Wednesday, October 9, 2024, 10:01:12 AM, you wrote:

>>>>> Hello Tom,

>>>>> On Tue, 8 Oct 2024 17:35:51 +1100 GMT (08/10/2024, 13:35 +0700 GMT),
>>>>> Tom wrote:


>>>>>> Tuesday, October 8, 2024, 10:04:41 AM, you wrote:

>>>>>>> Hello Tom,

>>>>>>> On Tue, 8 Oct 2024 08:29:39 +1100 GMT (08/10/2024, 04:29 +0700 GMT),
>>>>>>> Tom wrote:

>>>>>>>> Tuesday, October 8, 2024, 12:17:32 AM, you wrote:

>>>>>>>>> If these are the same folders, TB should find the lost folders. Are the paths within TB and on your harddisk the same?

>>>>>>>> I think I have now really messed up.  Thinking my path was incorrect, I amended this under options/preferences/mail directory but realise now that it seems all accounts and not just the archive account are being stored on the external drive now.
>>>>>>>> That's not what I had in mind.

>>>>>>> It was also not what I was talking about. If you look at mny first reply ( mid:[email protected] ), you'll see that I was referring to your account's File&Directories settings: Account / Porperties / Files & Directorie

>>>>>>> You went to Options / Properties / Mai Directory, which is the global setting and affects all accounts.

>>>>>>>> I forgot how I had done this originally. My active database with recent emails going back 2 years should be on my C-drive and only those in the special Archive folder should be on the external drive.

>>>>>>>> Is it the home directory under Account/Properties/Files & Directories that I should have adjusted?   Should the setting under Options/Preferences/mail directory go back to c-drive?

>>>>>>> Firstly, you should have only looked and not adjusted yet. It is possible that you have an additional folder called Archive on your harddisk, in which case, we would have to find a way to merge the .tbb files.

>>>>>>> Now, please do the steps as suggested previously and this time, please only look: The folder under Account / Properties / Files & Directories and the folder on your harddisk on which you find the Arhive folder with subfolders, are they on the same disk and subdirectories?

>>>>>>> As for having moved the global mail directory, I think you can just move it back to where it was. However, please wait for others to chip in, because I am nore sure.

>>>>>>> --

>>>>>> Thomas,

>>>>>> you are quite right, I jumped ahead. The problem now is that my archive folder does not show in TB at all. So while I can see the Account/Properties/Files and Directories for all the other mail account pointing to default,  I am not sure what the Archive Account points to. Based on my original query  it should point to
>>>>>> X:\TBat\Archives and contains subfolders Archives July 2024 with various email accounts and June 2022 again with various accounts.  Looking at that drive on my external device I can indeed see the accounts (now all of them but only the archives have TBB)

>>>>> You find the directory where your account files are by going to Account / Properties / Files & Directories and then, where it says "Default" click on the Browse button. It will show what the current default is.

>>>> Well as expected the Home directory is now pointing to the external drive for all accounts but the Archive Account just does not show up in TB at all ☹️

>>> Is the directory pointed to in the Files & directories within TB the same as the directory on your harddrive where the archived files actually are?

>>> If so, hit crtl-alt-del-L now. TB should find the files.

>>> If it is not the same directory, please advise. If you just change it in TB, it might override your archive files, so please wait.

>> The home directory showing up e.g. when checking on the account for Tbudl matches the directory tree on my external drive. The same goes for all the other email accounts. The "hidden" archive account folders are also visible on the external drive and are listed in the tree except now all email accounts are under a parent folder Archives, e.g
>> Archives/ - Admin
>>               - Tbuld
>>               - Sales
>>               - Archives July 2024
>>               - Archives June 2022

>> Admin, Tbudl, Sales should be on my operating drive and only got injected into these due to my rash action.

>> Archives are meant to be on the external drive but do not show up within TBat.  I am afraid I don't know where I would hit Ctrl-shift-alt-L. What screen should I be on?  I suppose you mean shift as in your first email,  not del  as above as this just attempts to lock my screen.

> Be in the Archive account in TB. Any folder can be highlighted, for example Inbox. Then hit crtl-shift-alt-L.

> The folders that are on the HD and not in TB should now show up in TB.

But this is my issue - the Archive Account is hidden in TB. There is no folder that I can see/ highlight or deal with within TBat.




-- 
Tom
using TheBat! 11.0.4.1 on XP

________________________________________________
Current version is 9.1.18 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html