Re: Login for user name@domainname failed...

Jake,

Thanks for the reply.

Any thoughts regarding any of the following?

 1. Simply re-add my "user" to maia_users via an sql command (insert of
    some kind?)?
 2. Re-add my "user" (name / account, whatever) via maiadbtool.pl?
 3. Remove / re-add user:
     1. Pare down my mailstore as absolutely much as possible (i.e.
        delete as much crap as I can)
     2. shutdown e-mail on my virtual server
     3. as root, backup my branch of the cyrus mailstore to a safe location
     4. as cyrus user via mailadmin web-interface, delete my user
     5. as root, verify my user is kaput in the cyrus mailstore
        directory tree
     6. as cyrus user via mailadmin, re-create my user
     7. as root
         1. verify user re-created
         2. copy (or restore) all e-mails back into cyrus mailstore
         3. restart cyrus
         4. force cyrus to re-index database for the restored mailstore
         5. re-start mail delivery

I am "guessing" #3 will work, but will be a semi-pain in the arse.  #1 & 
#2 would seem to good to be true, and I would think my ISP sysadmin 
would have tried these already.

OTOH, it would seem to me that a system as well thought out as maia 
would seem to have some sort of user maintenance / repair facilities, 
but maybe not.

--
Steve Camp


On 8/2/2016 2:34 PM, jjs - mainphrame wrote:
> I don't have a specific answer, but  I've seen this specific error 
> message from maia after doing manual database modifications, e.g. 
> deleting an entry from maia_users via an sql query. I've since learned 
> that users should be removed via the management interface, or using 
> maiadbtool.pl <http://maiadbtool.pl>
>
> The solution might have to involve some extensive backup/restore or 
> maia database recreation activities.
>
> Jake
>
>
>
> On Tue, Aug 2, 2016 at 1:13 PM, Steve Camp <steve-2CKTgsS3BoeHdZQakrT3ElaTQe2KTcn/@public.gmane.org 
> <mailto:steve-2CKTgsS3BoeHdZQakrT3ElaTQe2KTcn/@public.gmane.org>> wrote:
>
>     I am unable to login to maia.
>
>     It has been this way for a while, but after a recent virtual
>     server migration to a different data center, I had assumed my
>     login problems would have been resolved. Nope.  :-(
>
>     I found these maia e-mail lists and subscribed to try to research
>     the issue.  Noting the searchable archives,
>     http://news.gmane.org/gmane.mail.virus.maiamailguard%20Searchable%20Archives,
>     I tried to search them for the issue, but that web URL simply
>     gives a "The connection has timed out" error page.
>
>     So I appeal to anyone who has seen / experienced but, most
>     especially, has solved a login failure denoted by the following
>     error message:
>
>         Login for user name@somedomain failed.
>         ( Possible case mixup rejected. Ask your system administrator
>         about upper/lower case issues. )
>         [ Try again ]
>         <http://webmail.camptechnologies.com/maia/login.php?lang=en> ,
>         or contact for assistance.
>
>     I have changed passwords on the e-mail account multiple times and
>     have verified that password works via both webmail access (via
>     hurd) and via IMAP (thunderbird). The password is presently all
>     lower case alphabetic.  No uppercase, no numbers, no punctuation. 
>     Yet the problem persists.
>
>     Any ideas / suggestions on how to troubleshoot / fix?
>
>     Thanks.
>
>     --
>     Steve Camp
>
>
>
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