Re: I'm needing a bit of help please.

Sarah Michaelson <[email protected]> Mon, 20 May 2024 22:18:19 +0100
Newsgroups gmane.mail.virus.mailscanner
Message-ID <CADEAAsHQAVeFbge1SYusap0raqq3LQBuKFUmch0Wq98yNUAdDw@mail.gmail.com>
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You'll need to change that setting via the MailScanner Front-End to make
sure it's not overwritten by the MSFE settings. Click "MailScanner
Performance" and then click "Enable Store Messages." If that doesn't work
or it is already set to enabled (i.e. if the button says "Disable Store
Messages", please log a ticket on our helpdesk and we'll be happy to help.

Regards,
Sarah Michaelson

Way to the Web Ltd
Server Management Services:
http://www.configserver.com


On Mon, 20 May 2024 at 22:11, Kieron Gray <[email protected]> wrote:

> Thanks Shawn =E2=80=A6 That seems better but I never altered that setting=
 before.
>
> It was set to   deliver header "X-Spam-Status: No=E2=80=9D
>
> Ok to just change this to just Non Spam Actions =3D store deliver ?
>
> Kieron
>
>
>
>
> On 20/05/2024, at 10:49 PM, Shawn Iverson via MailScanner <
> mailscanner-qhrM8SXbD5JTOyd/[email protected]> wrote:
>
> On 5/20/24 05:06, Kieron Gray wrote:
>
> Hello,
>
> I=E2=80=99m using
> ConfigServer MailScanner Front-End v9.25
> and suddenly, for both  No Scan and Clean options, the Content area simpl=
y
> states 'Message not found in quarantine=E2=80=99
>
> The content of the email is visible in Low Spam, High Spam and Blacklist
> as normal.
>
> All email is getting through as normal.
>
> What have I done =E2=80=A6. Ive used Mailscanner for many years.
>
> Best Regards
>
> Kieron Gray
>
> [email protected]
>
>
> If it isn't some issue with the frontend you are using, you may want to
> check your MailScanner.conf or conf.d files and make sure that "Non Spam
> Actions" includes the verb "store."
>
> Non Spam Actions =3D store deliver ...
>
>
> --
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> mailscanner-qhrM8SXbD5JTOyd/[email protected]
> http://lists.mailscanner.info/mailman/listinfo/mailscanner
>
>
>
>
> --
> MailScanner mailing list
> mailscanner-qhrM8SXbD5JTOyd/[email protected]
> http://lists.mailscanner.info/mailman/listinfo/mailscanner
>
>

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<div dir=3D"ltr">You&#39;ll need to change that setting via the MailScanner=
 Front-End to make sure it&#39;s not overwritten by the MSFE settings. Clic=
k &quot;MailScanner Performance&quot; and then click &quot;Enable Store Mes=
sages.&quot; If that doesn&#39;t work or it is already set to enabled (i.e.=
 if the button says &quot;Disable Store Messages&quot;, please log a ticket=
 on our helpdesk and we&#39;ll be happy to help.=C2=A0<div><br clear=3D"all=
"><div><div dir=3D"ltr" class=3D"gmail_signature" data-smartmail=3D"gmail_s=
ignature">Regards,<br>Sarah Michaelson<br><br>Way to the Web Ltd<br>Server =
Management Services:<br><a href=3D"http://www.configserver.com" target=3D"_=
blank">http://www.configserver.com</a></div></div><br></div></div><br><div =
class=3D"gmail_quote"><div dir=3D"ltr" class=3D"gmail_attr">On Mon, 20 May =
2024 at 22:11, Kieron Gray &lt;<a href=3D"mailto:[email protected]">=
[email protected]</a>&gt; wrote:<br></div><blockquote class=3D"gmail=
_quote" style=3D"margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204=
,204);padding-left:1ex"><div style=3D"overflow-wrap: break-word;">Thanks Sh=
awn =E2=80=A6 That seems better but I never altered that setting before.<di=
v><br></div><div>It was set to =C2=A0=C2=A0<span style=3D"color:rgb(69,69,6=
9);font-family:&quot;Helvetica Neue&quot;">deliver header &quot;X-Spam-Stat=
us: No</span><font color=3D"#454545" face=3D"Helvetica Neue"><span>=E2=80=
=9D</span></font></div><div><font color=3D"#454545" face=3D"Helvetica Neue"=
><span><br></span></font></div><div><font color=3D"#454545" face=3D"Helveti=
ca Neue"><span>Ok to just change this to just=C2=A0</span></font><span styl=
e=3D"white-space:pre-wrap">Non Spam Actions =3D store deliver  ?</span></di=
v><div><span style=3D"white-space:pre-wrap"><br></span></div><div><span sty=
le=3D"white-space:pre-wrap">Kieron</span></div><div><span style=3D"white-sp=
ace:pre-wrap"><br></span></div><div><span style=3D"white-space:pre-wrap"><b=
r></span></div><div><span style=3D"white-space:pre-wrap"><br></span><div><b=
r><blockquote type=3D"cite"><div>On 20/05/2024, at 10:49 PM, Shawn Iverson =
via MailScanner &lt;<a href=3D"mailto:mailscanner-qhrM8SXbD5JTOyd/[email protected]" t=
arget=3D"_blank">mailscanner-qhrM8SXbD5JTOyd/[email protected]</a>&gt; wrote:</div><br=
><div>

 =20
   =20
 =20
  <div>
    <div>On 5/20/24 05:06, Kieron Gray wrote:<br>
    </div>
    <blockquote type=3D"cite">
     =20
      Hello,
      <div><br>
      </div>
      <div>I=E2=80=99m using=C2=A0</div>
      <h4 style=3D"box-sizing:border-box;font-family:&quot;Open Sans&quot;,=
Arial,sans-serif;font-weight:500;line-height:1.1;color:rgb(51,51,51);margin=
-top:10px;margin-bottom:10px;font-size:16px;font-variant-ligatures:normal">=
ConfigServer MailScanner Front-End v9.25</h4>
      <div>and suddenly, for
        both =C2=A0No Scan and Clean options, the Content area simply state=
s
        &#39;<span style=3D"color:rgb(51,51,51);font-family:&quot;Open Sans=
&quot;,Arial,sans-serif;font-size:14px;background-color:rgb(249,249,249)">M=
essage not found in quarantine</span><font face=3D"Open Sans, Arial, sans-s=
erif" color=3D"#333333"><span style=3D"font-size:14px">=E2=80=99</span></fo=
nt></div>
      <div><span style=3D"color:rgb(51,51,51);font-family:&quot;Open Sans&q=
uot;,Arial,sans-serif;font-size:14px;background-color:rgb(249,249,249)"><br=
>
        </span></div>
      <div><span style=3D"color:rgb(51,51,51);font-family:&quot;Open Sans&q=
uot;,Arial,sans-serif;font-size:14px;background-color:rgb(249,249,249)">The=
 content of the email is visible in Low Spam, High
          Spam and Blacklist as normal.</span></div>
      <div><span style=3D"color:rgb(51,51,51);font-family:&quot;Open Sans&q=
uot;,Arial,sans-serif;font-size:14px;background-color:rgb(249,249,249)"><br=
>
        </span></div>
      <div><span style=3D"color:rgb(51,51,51);font-family:&quot;Open Sans&q=
uot;,Arial,sans-serif;font-size:14px;background-color:rgb(249,249,249)">All=
 email is getting through as normal.=C2=A0</span></div>
      <div><span style=3D"color:rgb(51,51,51);font-family:&quot;Open Sans&q=
uot;,Arial,sans-serif;font-size:14px;background-color:rgb(249,249,249)"><br=
>
        </span></div>
      <div><span style=3D"background-color:rgb(249,249,249)"><font face=3D"=
Open Sans, Arial, sans-serif" color=3D"#333333"><span style=3D"font-size:14=
px">What
              have I done=C2=A0</span><span style=3D"font-size:14px">=E2=80=
=A6</span><span style=3D"font-size:14px">.
              Ive used Mailscanner for many years.</span></font></span></di=
v>
      <div><span style=3D"background-color:rgb(249,249,249)"><font face=3D"=
Open Sans, Arial, sans-serif" color=3D"#333333"><span style=3D"font-size:14=
px"><br>
            </span></font></span></div>
      <div>Best Regards</div>
      <div>
        <div dir=3D"auto" style=3D"letter-spacing:normal;text-align:start;t=
ext-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text=
-decoration:none">
          <div dir=3D"auto" style=3D"letter-spacing:normal;text-align:start=
;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;te=
xt-decoration:none"><br>
          </div>
          <div dir=3D"auto" style=3D"letter-spacing:normal;text-align:start=
;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;te=
xt-decoration:none">Kieron Gray
            <div><br>
            </div>
            <div><a href=3D"mailto:[email protected]" target=3D"_bla=
nk">[email protected]</a></div>
          </div>
        </div>
        <span style=3D"white-space:pre-wrap"></span></div>
    </blockquote>
    <br><p>If it isn&#39;t some issue with the frontend you are using, you =
may
      want to check your MailScanner.conf or conf.d files and make sure
      that &quot;Non Spam Actions&quot; includes the verb &quot;store.&quot=
;</p><p><span style=3D"white-space:pre-wrap">Non Spam Actions =3D store del=
iver ...
</span></p>
  </div>

<br><br>-- <br>MailScanner mailing list<br><a href=3D"mailto:mailscanner@li=
sts.mailscanner.info" target=3D"_blank">mailscanner-qhrM8SXbD5JTOyd/[email protected]<=
/a><br><a href=3D"http://lists.mailscanner.info/mailman/listinfo/mailscanne=
r" target=3D"_blank">http://lists.mailscanner.info/mailman/listinfo/mailsca=
nner</a><br><br></div></blockquote></div><br></div></div><br>
<br>
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MailScanner mailing list<br>
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lscanner-qhrM8SXbD5JTOyd/[email protected]</a><br>
<a href=3D"http://lists.mailscanner.info/mailman/listinfo/mailscanner" rel=
=3D"noreferrer" target=3D"_blank">http://lists.mailscanner.info/mailman/lis=
tinfo/mailscanner</a><br>
<br>
</blockquote></div>

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