Re: Re: Zoe suddenly "forgets" user hex number?

On Tue, 3 Aug 2004 14:28:42 +0200, Zoe wrote:

> On Jul 14, 2004, at 12:28, Yagiz Yasaroglu wrote:
 
>> I'm having the same problem - that of mails
>> vanishing spontaneously. I sometimes lose access
>> to recent mails who were otherwise living happily
>> in Zoë. Fortunately it is temporary; and thus I
>> have found the best solution to be waiting
>> patiently. After some time (or activation of an
>> unknown trigger) the lost mails come back and
>> everything is well again.
 
Gotta say... me too.  Maybe I can provide some helpful hints:

Three days ago, things were going fine, then after recieving another email and clicking on it's link, the message was blank and the URL didn't look complete.  Going back to the current day, then showed that there were NO messages at all for the day, though the date in the calendar was grey.  Looking in the actual directory did show the messages were still there.  Doing a search on known subject lines did find the messages and clicking on their links worked just fine.  After a few hours, the day view started showing the messages again.

Yesterday, I refreshed the zoehost:10080 link and EVERYTHING WAS BLANK!!!  The day views of Zoë for the entire history show no messages at all, but the messages are still searchable and the data is still in the directories and the correct dates in the calendar are grey clickable links.  Clicking on a message found by the search produces a blank page and the URL does look truncated.  For example searching for Zoë produces a page of results with the first link as:

	http://geon:10080/message/2003/8/24/141678614

but clicking on the link takes me to a blank page, with a URL of:

	http://geon:10080/timeline/2003/8/24

which is obviously truncated.  Typing in the rest of the link manually doesn't seem to help.  I've been waiting almost 20 hours and this situation has not spontaneosly improved like the last one did.  Nor has a shutdown and restart helped.

One other tidbit of information is that my other account, created with '-Duser.name=drmcrocker', is working just fine at the moment, though it has exhibitted similar problems in the past.

> Hmmm... in theory, a user identifier never change... and if it does... 
> this is a very bad thing :/
 
I doubt this has anything to do with the identifier changing.  My guess is that this is a database problem and it might be related to the fetching bug I reported earlier (http://sourceforge.net/mailarchive/forum.php?thread_id=5177799&forum_id=9604).  Either that or Thomas Jenny and I are reporting on an entirely different bug.

I do notice that, occationally, when messages disappear, the message will appear in the day view, but clicking on the link produces a URL that is truncated and doesn't show a message at all.  Other times, it's just the day view that is blank and clicking a message link found in a search works just fine.

> Does this weirdness happen between different 'run' of the app (e.g. 
> after restarting it)? Is there anything in the logs which could 
> indicate another problem? 

Shutting down and restarting doesn't seem to change the situation for me.  However, a rebuild has worked in the past. I'm a little reluctant to do a rebuild in my current situation since I really need to do a purge first, but am afraid at what that might do if Zoë thinks there are no messages on any day at all.

> Could you send a bug report using the 
> built-in report facility?

I don't know about Yagiz Yasaroglu's situation, but in mine, there are no exceptions noted at all when these things happen, so the bug report will only let you know his OS and JVM version... which is:

	Version: 0.5.8
	Build: 200404014.962794
	Configuration: Default*
	JVM: Java HotSpot(TM) Client VM 1.4.1_01
	Language: English (United States)
	Encoding: MacRoman
	Memory: 4 MB
	Implementation: Apple Computer, Inc.
	OS: Mac OS X 10.2.6
	Architecture: PPC
	Agent: Mozilla/5.0 (OS/2; U; Warp 4.5; en-US; rv:1.3) Gecko/20030313






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