RE: {bb} Purple alerts

"Larry Sabados \(IT\)" <[email protected]> Wed, 5 Nov 2008 15:18:04 -0500
Newsgroups gmane.network.bb4.general
Message-ID <E487C0DE205E3145943194A360156EC00AB6438F@corpex03.bordersgroupinc.com>
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Ken-
=20
Check the IP of the message when it goes purple.  You may have had BB
statuses sent from a  machine with the same BBHOST Alias as the active
one.  The absence of a report from this old machine might be causing the
purple alerts.
=20
-Larry

  _____ =20

From: [email protected] [mailto:[email protected]] On Behalf Of Kenneth
Black
Sent: Wednesday, November 05, 2008 1:43 PM
To: [email protected]
Subject: {bb} Purple alerts=20



Just recently I have been getting purple alerts on monitored nt clients
running v1.08d and the bb server running nt 2003 bb v2.3

Up to last Saturday everything was running just fine, now I get the
purple alerts on everything except for connectivity.  There has been no
changes to the server or any of the clients, and the history shows them
going purple every minute or so the back to green. =20

Total number of clients is 55 being monitored for nothing more then
connectivity, disk space and SMTP.  The clients are configured to show
green on all events and cpu.

Does anyone have an idea as to where I can start in trying to get this
resolved? =20

Thank you,

Ken

Reminder: E-Mail sent through the Internet is not secure. Do not use
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numbers, passwords, or other important information. For confidential
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branch location.
http://www.cascadebank.com

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<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD><TITLE>Purple alerts</TITLE>
<META http-equiv=3DContent-Type content=3D"text/html; =
charset=3Dus-ascii">
<META content=3D"MSHTML 6.00.2900.2180" name=3DGENERATOR></HEAD>
<BODY>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D613241620-05112008><FONT=20
face=3D"Bookman Old Style" color=3D#0000ff =
size=3D2>Ken-</FONT></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D613241620-05112008><FONT=20
face=3D"Bookman Old Style" color=3D#0000ff =
size=3D2></FONT></SPAN>&nbsp;</DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D613241620-05112008><FONT=20
face=3D"Bookman Old Style" color=3D#0000ff size=3D2>Check the IP of the =
message when=20
it goes purple.&nbsp; You may have had BB statuses sent from a&nbsp; =
machine=20
with the same BBHOST Alias as the active one.&nbsp; The absence of a =
report from=20
this old machine might be causing the purple alerts.</FONT></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D613241620-05112008><FONT=20
face=3D"Bookman Old Style" color=3D#0000ff =
size=3D2></FONT></SPAN>&nbsp;</DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D613241620-05112008><FONT=20
face=3D"Bookman Old Style" color=3D#0000ff =
size=3D2>-Larry</FONT></SPAN></DIV><BR>
<DIV class=3DOutlookMessageHeader lang=3Den-us dir=3Dltr align=3Dleft>
<HR tabIndex=3D-1>
<FONT face=3DTahoma size=3D2><B>From:</B> [email protected] =
[mailto:[email protected]]=20
<B>On Behalf Of </B>Kenneth Black<BR><B>Sent:</B> Wednesday, November =
05, 2008=20
1:43 PM<BR><B>To:</B> [email protected]<BR><B>Subject:</B> {bb} Purple alerts=20
<BR></FONT><BR></DIV>
<DIV></DIV><!-- Converted from text/rtf format -->
<P dir=3Dltr><SPAN lang=3Den-us></SPAN><SPAN lang=3Den-us><FONT =
face=3DArial size=3D2>Just=20
recently I have been</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN =
lang=3Den-us>=20
<FONT face=3DArial size=3D2>getting purple</FONT></SPAN><SPAN=20
lang=3Den-us></SPAN><SPAN lang=3Den-us><FONT face=3DArial size=3D2> =
alerts on monitored=20
nt clients running</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN =
lang=3Den-us> <FONT=20
face=3DArial size=3D2>v</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN =
lang=3Den-us><FONT=20
face=3DArial size=3D2>1.0</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN=20
lang=3Den-us><FONT face=3DArial size=3D2>8</FONT></SPAN><SPAN =
lang=3Den-us></SPAN><SPAN=20
lang=3Den-us><FONT face=3DArial size=3D2>d</FONT></SPAN><SPAN =
lang=3Den-us></SPAN><SPAN=20
lang=3Den-us><FONT face=3DArial size=3D2> and the bb server =
running</FONT></SPAN><SPAN=20
lang=3Den-us></SPAN><SPAN lang=3Den-us> <FONT face=3DArial size=3D2>nt =
2003=20
bb</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN lang=3Den-us><FONT =
face=3DArial=20
size=3D2> v2.3</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN =
lang=3Den-us></SPAN></P>
<P dir=3Dltr><SPAN lang=3Den-us><FONT face=3DArial size=3D2>Up to last =
Saturday=20
everything was running just fine</FONT></SPAN><SPAN =
lang=3Den-us></SPAN><SPAN=20
lang=3Den-us><FONT face=3DArial size=3D2>, now I get the purple alerts =
on everything=20
except for connectivity.&nbsp; There has been no changes to the server =
or any of=20
the clients, and the history shows them going purp</FONT></SPAN><SPAN=20
lang=3Den-us></SPAN><SPAN lang=3Den-us><FONT face=3DArial size=3D2>le =
every minute or so=20
the back to green.&nbsp; </FONT></SPAN></P>
<P dir=3Dltr><SPAN lang=3Den-us><FONT face=3DArial =
size=3D2>Total</FONT></SPAN><SPAN=20
lang=3Den-us></SPAN><SPAN lang=3Den-us> <FONT face=3DArial =
size=3D2>number of clients=20
is</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN lang=3Den-us><FONT =
face=3DArial=20
size=3D2> 55 being</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN =
lang=3Den-us> <FONT=20
face=3DArial size=3D2>monitored</FONT></SPAN><SPAN =
lang=3Den-us></SPAN><SPAN=20
lang=3Den-us><FONT face=3DArial size=3D2> for nothing more then=20
connectivity</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN =
lang=3Den-us><FONT=20
face=3DArial size=3D2>,</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN =
lang=3Den-us><FONT=20
face=3DArial size=3D2> disk space</FONT></SPAN><SPAN =
lang=3Den-us></SPAN><SPAN=20
lang=3Den-us><FONT face=3DArial size=3D2> and</FONT></SPAN><SPAN=20
lang=3Den-us></SPAN><SPAN lang=3Den-us> <FONT face=3DArial=20
size=3D2>SMTP</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN =
lang=3Den-us><FONT=20
face=3DArial size=3D2>.&nbsp; The clients are configured to show green =
on all=20
events</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN lang=3Den-us> <FONT =
face=3DArial=20
size=3D2>and cpu.</FONT></SPAN></P>
<P dir=3Dltr><SPAN lang=3Den-us><FONT face=3DArial size=3D2>Does anyone =
have an idea as=20
to where I can start in</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN =
lang=3Den-us>=20
<FONT face=3DArial size=3D2>trying</FONT></SPAN><SPAN =
lang=3Den-us></SPAN><SPAN=20
lang=3Den-us><FONT face=3DArial size=3D2> to get this=20
resolved?&nbsp;</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN =
lang=3Den-us>=20
</SPAN></P>
<P dir=3Dltr><SPAN lang=3Den-us></SPAN><SPAN lang=3Den-us><FONT =
face=3DArial=20
size=3D2>Thank you,</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN=20
lang=3Den-us></SPAN></P>
<P dir=3Dltr><SPAN lang=3Den-us><FONT face=3DArial =
size=3D2>Ken</FONT></SPAN><SPAN=20
lang=3Den-us></SPAN><SPAN lang=3Den-us></SPAN></P><PRE>Reminder: E-Mail =
sent through the Internet is not secure. Do not use e-mail to send =
confidential information such as account numbers, PIN numbers, =
passwords, or other important information. For confidential transactions =
please call the recipient directly or contact us at any branch location.
http://www.cascadebank.com
</PRE></BODY></HTML>

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