RE: {bb} Purple alerts
"Kenneth Black" <[email protected]> Thu, 6 Nov 2008 09:08:33 -0800
| Newsgroups | gmane.network.bb4.general |
|---|---|
| Message-ID | <5CE4995521389845A441531D464D0B0C0B6DE046@colby-exchange1.cascadebank.com> |
Found it. Ok I will keep a eye out to see if the log says purple=20 Thanks=20 -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Larry Sabad= os (IT) Sent: Thursday, November 06, 2008 8:56 AM To: [email protected] Subject: RE: {bb} Purple alerts=20 Ken- On our Intel clients the BB.log file gets written to C:\WINDOWS\Temp Check there. -Larry =20 -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Kenneth Bla= ck Sent: Thursday, November 06, 2008 11:28 AM To: [email protected] Subject: RE: {bb} Purple alerts=20 I have been keeping an eye out for that file and noting has shown up in t= he last 1/2 hour. Any other clues? Thanks for all your help=20 -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Larry Sabad= os (IT) Sent: Thursday, November 06, 2008 7:57 AM To: [email protected] Subject: RE: {bb} Purple alerts=20 That 60 timer is in seconds. This is the interval which the BB client s = checks the "Saved Logs Location" for any special test files (generated by= any user-defined tests you may have developed). -Larry -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Kenneth Bla= ck Sent: Thursday, November 06, 2008 10:21 AM To: [email protected] Subject: RE: {bb} Purple alerts=20 Ok, I know that the 300 is in sec, but what is the 60 for in logs timers = is it secs or min -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Larry Sabad= os (IT) Sent: Thursday, November 06, 2008 7:11 AM To: [email protected] Subject: RE: {bb} Purple alerts=20 Nope...just n the client in the bbntcfg panel.=20 -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Kenneth Bla= ck Sent: Thursday, November 06, 2008 10:03 AM To: [email protected] Subject: RE: {bb} Purple alerts=20 I have checked the activate box on the client and will keep an eye out fo= r the file. You mention on both is there a place in the cfg files of whe= re this also needs to be turned on? Thanks again, Ken -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Larry Sabad= os (IT) Sent: Thursday, November 06, 2008 6:52 AM To: [email protected] Subject: RE: {bb} Purple alerts=20 Check the "Activate Log" both on the bbntcfg panel. At every interval (c= onfigured as "Timer" on bbntcfg) a log named "BB" will be written to the = clients "temp" location. -Larry=20 -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Kenneth Bla= ck Sent: Wednesday, November 05, 2008 5:46 PM To: [email protected] Subject: RE: {bb} Purple alerts=20 Larry, I believe I don't have the logging configured correctly as I have had not= hing on the client that is showing a log file. Do you happen to have the= steps needed to turn this on? I defined in the client bbntcfg.exe the l= ocation to save the log but nothing. Thanks, Ken ________________________________________ From: [email protected] [mailto:[email protected]] On Behalf Of Larry Sabad= os (IT) Sent: Wednesday, November 05, 2008 1:50 PM To: [email protected] Subject: RE: {bb} Purple alerts=20 Ken- =A0 Have you checked the box to create the client log in the BB client config= ?=A0 The client writes the BB file every cycle.=A0 The drawback is that y= ou have to catch it while the purple condition is occurring as the client= overwrites the log each time. =A0 -Larry ________________________________________ From: [email protected] [mailto:[email protected]] On Behalf Of Kenneth Bla= ck Sent: Wednesday, November 05, 2008 4:25 PM To: [email protected] Subject: RE: {bb} Purple alerts Larry, The IP is the same as the bbhost alias.=A0 I have noticed that the= re is a heavy load on the server caused by another app that seems to take= up the processors time, however when I stop the app for any length of ti= me I still receive purple. Ken ________________________________________ From: [email protected] [mailto:[email protected]] On Behalf Of Larry Sabad= os (IT) Sent: Wednesday, November 05, 2008 12:18 PM To: [email protected] Subject: RE: {bb} Purple alerts=20 Ken- =A0 Check the IP of the message when it goes purple.=A0 You may have had BB s= tatuses sent from a=A0 machine with the same BBHOST Alias as the active o= ne.=A0 The absence of a report from this old machine might be causing the= purple alerts. =A0 -Larry ________________________________________ From: [email protected] [mailto:[email protected]] On Behalf Of Kenneth Bla= ck Sent: Wednesday, November 05, 2008 1:43 PM To: [email protected] Subject: {bb} Purple alerts Just recently I have been getting purple alerts on monitored nt clients r= unning v1.08d and the bb server running nt 2003 bb v2.3 Up to last Saturd= ay everything was running just fine, now I get the purple alerts on every= thing except for connectivity.=A0 There has been no changes to the server= or any of the clients, and the history shows them going purple every min= ute or so the back to green. Total number of clients is 55 being monitore= d for nothing more then connectivity, disk space and SMTP.=A0 The clients= are configured to show green on all events and cpu. Does anyone have an idea as to where I can start in trying to get this re= solved? Thank you, Ken Reminder: E-Mail sent through the Internet is not secure. Do not use e-ma= il to send confidential information such as account numbers, PIN numbers,= passwords, or other important information. For confidential transactions= please call the recipient directly or contact us at any branch location. http://www.cascadebank.com Reminder: E-Mail sent through the Internet is not secure. Do not use e-ma= il to send confidential information such as account numbers, PIN numbers,= passwords, or other important information. For confidential transactions= please call the recipient directly or contact us at any branch location. http://www.cascadebank.com Reminder: E-Mail sent through the Internet is not secure. 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