Issue : RRD files not created

Paulus Tamba <[email protected]> Fri, 6 Mar 2015 16:30:22 +0700
Newsgroups	gmane.network.cacti.user
Message-ID	<[email protected]>
Hi,

I’m having issue with one of the devices we monitor with cacti. I’m trying to get graph for hrProcessLoad from an SNMP device, but the rrd is not created. I’ve searched the web, but most of the suggestion is about permission issue of <htdocs>/cacti/rra which I have confirmed to be not the issue. I’m running 0.8.8c on SLES 11 SP3.

Here’s the output from cacti.log about the poller. As seen, the poller is able to retrieve the value from the device, issue a rrdtool create command, and rrdtool update command. But there’s not graph created

03/06/2015 04:25:02 PM - CMDPHP: Poller[0] Host[17] DS[248] SNMP: v2: <ip_address>, dsname: load, oid: .1.3.6.1.2.1.25.3.3.1.2.768, output: 21
03/06/2015 04:25:02 PM - POLLER: Poller[0] CACTI2RRD: /usr/bin/rrdtool update /srv/www/htdocs/cacti/rra/<device_name>_traffic_in_243.rrd --template traffic_in:traffic_out 1425633902:0:0
03/06/2015 04:25:02 PM - POLLER: Poller[0] CACTI2RRD: /usr/bin/rrdtool update /srv/www/htdocs/cacti/rra/<device_name>_traffic_in_244.rrd --template traffic_in:traffic_out 1425633902:0:0
03/06/2015 04:25:02 PM - CMDPHP: Poller[0] Time: 0.5505 s, Theads: N/A, Hosts: 9
03/06/2015 04:25:02 PM - POLLER: Poller[0] CACTI2RRD: /usr/bin/rrdtool update /srv/www/htdocs/cacti/rra/<device_name>_traffic_in_242.rrd --template traffic_out:traffic_in 1425633902:2188400294:2188400294
03/06/2015 04:25:02 PM - POLLER: Poller[0] CACTI2RRD: /usr/bin/rrdtool create /srv/www/htdocs/cacti/rra/<device_name>_load_248.rrd   --step 300   DS:load:GAUGE:600:0:100  RRA:AVERAGE:0.5:1:0  RRA:AVERAGE:0.5:1:0  RRA:AVERAGE:0.5:1:0  RRA:AVERAGE:0.5:1:4100  RRA:AVERAGE:0.5:6:700  RRA:AVERAGE:0.5:24:775  RRA:AVERAGE:0.5:12:4100  RRA:AVERAGE:0.5:288:797  RRA:AVERAGE:0.5:1:230400  RRA:MIN:0.5:1:4100  RRA:MIN:0.5:6:700  RRA:MIN:0.5:24:775  RRA:MIN:0.5:288:797  RRA:MAX:0.5:1:4100  RRA:MAX:0.5:6:700  RRA:MAX:0.5:24:775  RRA:MAX:0.5:12:4100  RRA:MAX:0.5:288:797  RRA:LAST:0.5:1:4100  RRA:LAST:0.5:6:700  RRA:LAST:0.5:24:775  RRA:LAST:0.5:288:797
03/06/2015 04:25:02 PM - POLLER: Poller[0] CACTI2RRD: /usr/bin/rrdtool update /srv/www/htdocs/cacti/rra/<device_name>_load_248.rrd --template load N:21

Both graph debug mode as well as apache2 error_log complains about

ERROR: opening '/srv/www/htdocs/cacti/rra/<device_name>_load_248.rrd': No such file or directory

Strangely enough, I’m able to traffic information graph from the same device, which is quite frustrating.

Any pointers on where else I should look?

—
Regards,
Paulus Tamba

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